At a Glance
- Tasks: Ensure cleanliness and create memorable experiences for guests in public areas.
- Company: Join a vibrant hotel team dedicated to service excellence.
- Benefits: Guaranteed minimum salary, 25 days holiday, and private medical insurance.
- Other info: Enjoy perks like discounts at Chelsea Football Club and a supportive work environment.
- Why this job: Be part of a dynamic team and enhance guest experiences every day.
- Qualifications: Experience in housekeeping and excellent organisational skills required.
The predicted salary is between 12 - 15 € per hour.
We are seeking a charming and engaging Public Area Housekeeping Attendant with a passion for service excellence. You will report to the Housekeeping Supervisor, working towards serving our customers and providing a memorable experience for our guests during their stay with us.
A Public Area Housekeeping Attendant will be responsible for:
- Ensuring all control measures set by HOD are followed all the time
- Demonstrating the ability to proactively prioritise the needs of the departments and effectively manage resources and time
- Being aware of housekeeping SOPs and Health & Safety procedures
- Demonstrating personal ownership of the tasks and following through to get optimal results
- Assisting with deep cleaning projects when required
- Performing turndown duties when required
- Working as part of a team and communicating with other departments as per hotel procedures to ensure excellent quality service
To be successful in the role of Public Area Housekeeping Attendant, we require:
- Housekeeping Assistant experience
- Excellent organisation skills
- An ability to bring the guest experience to life throughout the hotel
- The ability to communicate and organise yourself in line with different guest expectations
- A good command of English is essential, a second language is advantageous
Benefits:
- Minimum LLW salary guaranteed
- Blue Hub – Chelsea Football Club Discount Platform
- 25 days Holiday (excluding Bank Holidays)
- Company Workplace Pension
- Private Medical Insurance – Tax Subsidiary
- Employee Assistance Programme
- Annual Travel Loan
- CFC Membership Scheme
- Free Eye Test
- Life Assurance x 4 basic salary
- L&D Apprenticeship Scheme (if applicable)
Housekeeping Assistant employer: Housekeeping - SBH
Join our vibrant team as a Housekeeping Assistant, where we prioritise service excellence and create memorable experiences for our guests. With a supportive work culture that values teamwork and personal ownership, you'll enjoy 25 days of holiday, private medical insurance, and opportunities for professional growth through our L&D Apprenticeship Scheme. Located near the iconic Chelsea Football Club, we offer unique perks like discounts and a strong commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hotel and its values. This way, you can show how your passion for service excellence aligns with their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housekeeping and customer service. Think about specific examples from your past experience that highlight your organisational skills and ability to prioritise tasks.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It reflects your attention to detail and respect for the role you're applying for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeping Assistant
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing excellent service shine through. We want to see that you genuinely care about creating memorable experiences for our guests!
Highlight Relevant Experience:Make sure to mention any previous housekeeping experience you have. We love seeing how you've contributed to a team and managed tasks effectively in past roles.
Be Organised and Clear:Your application should be well-structured and easy to read. Use clear language and bullet points where necessary to showcase your organisational skills – it’s what we value in a Public Area Housekeeping Attendant!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Housekeeping - SBH
✨Know Your Housekeeping SOPs
Before the interview, brush up on your knowledge of housekeeping standard operating procedures (SOPs) and health & safety protocols. Being able to discuss these confidently will show that you take the role seriously and understand the importance of maintaining a safe and clean environment for guests.
✨Showcase Your Organisation Skills
Since excellent organisation skills are a must for this role, prepare examples from your past experience where you successfully managed your time and resources. Think about specific situations where you prioritised tasks effectively to enhance guest satisfaction.
✨Demonstrate Teamwork and Communication
Be ready to talk about how you’ve worked as part of a team in previous roles. Highlight instances where you communicated with other departments to ensure a seamless guest experience. This will illustrate your ability to collaborate and contribute positively to the hotel environment.
✨Bring Your Passion for Service Excellence
During the interview, let your passion for providing exceptional service shine through. Share stories that reflect your commitment to going above and beyond for guests. This will resonate well with the interviewers and show that you’re not just looking for a job, but genuinely care about enhancing the guest experience.
