Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and implement AI-driven efficiencies across various departments.
- Company: Join Alto Software Group, a leading B2B SaaS platform in the UK property industry.
- Benefits: Competitive pay, flexible working options, and a chance to shape AI operations.
- Why this job: Be at the forefront of embedding AI into a major SaaS platform and drive real change.
- Qualifications: Experience in project management, automation tools, and CRM systems required.
- Other info: Opportunity for significant impact and career growth in a dynamic tech environment.
The predicted salary is between 60000 - 80000 £ per year.
Alto Software Group (ASG) is a leading B2B SaaS platform serving the UK property industry. We power thousands of estate agency branches and support a significant proportion of UK housing transactions each year. We are building a data-driven, operationally efficient platform business. AI will be a structural lever in improving internal productivity, reducing operational cost, and enhancing customer experience.
This is a fixed term project role, responsible for embedding AI into how we operate.
The Role
We are hiring a commercially minded AI Operations consultant to investigate, design and implement AI-driven efficiencies across the organisation and embed AI as a core operational capability. This is a project role to support the business in discovering our most inefficient workflows and develop solutions to address them. You will work cross-functionally across Customer Operations, Marketing, Education, Training, Finance and Strategy to:
- Automate administrative workflows
- Reduce manual operational overhead
- Improve reporting speed and accuracy
- Increase CS and support efficiency
- Leverage our Mission Control data platform to drive intelligent automation
- Embed AI into our core systems stack
Core Responsibilities
AI & Automation Strategy- Develop and embed an internal AI operations roadmap
- Identify high-impact automation opportunities across functions
- Prioritise initiatives based on measurable ROI and margin impact
- Set and track performance metrics for each AI deployment
- Design and deploy AI-enabled workflows across:
- Salesforce (CRM automation, data hygiene, workflow optimisation)
- Zendesk (ticket summarisation, tagging, routing, AI triage)
- HubSpot (marketing automation and lifecycle workflows)
- Zuora (billing process efficiencies and reporting automation)
- Thrive LMS (content optimisation and tagging)
- ThoughtSpot (data surfacing and operational insight triggers)
- n8n
- Empromptu
- Zapier / Make
- OpenAI / Anthropic APIs
- Webhooks and API integrations
- Leverage ASG’s Mission Control data platform to identify bottlenecks and inefficiencies
- Create event-triggered automation workflows
- Develop predictive operational insights
- Build AI-enabled reporting summaries for leadership
- Establish AI governance frameworks and data security standards
- Ensure GDPR-compliant deployment
- Develop internal AI playbooks
- Drive adoption and training across departments
Required Experience
Technical & Automation- Proven project management experience implementing AI-driven workflow automation in a SaaS environment
- Strong experience with CRM and marketing systems (Salesforce and HubSpot preferred)
- Experience with Zendesk or similar support platforms
- Strong API integration capability
- Experience using automation tools
- Proficiency in Python and SQL
- Experience working with LLM APIs and prompt engineering
- Understanding of RAG pipelines and vector databases (desirable)
- Experience operating in B2B SaaS
- Strong understanding of SaaS metrics (MRR, churn, NRR, GRR)
- Demonstrated ability to deliver measurable ROI from automation initiatives
- Strong cross-functional stakeholder management
- Builder mindset
- High agency and accountability
- Structured and analytical
- Commercially sharp
- Outcome-focused
This is an opportunity to help ASG architect how AI becomes embedded into a leading UK B2B SaaS platform - not as experimentation, but as operational infrastructure.
AI Operations Project Consultant (Contract or FTC) employer: Houseful Limited
Contact Detail:
Houseful Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Operations Project Consultant (Contract or FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Alto Software Group. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of past projects, bring them along to interviews. It’s all about demonstrating how you can embed AI into operations.
✨Tip Number 3
Prepare for the unexpected! Be ready to discuss how you’d tackle specific challenges ASG faces. Think about inefficiencies and how AI could solve them – it’ll show you’re proactive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace AI Operations Project Consultant (Contract or FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of AI Operations Project Consultant. Highlight your experience with AI-driven workflow automation and any relevant SaaS projects you've worked on. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about embedding AI into operations and how you can help us improve efficiency. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills: Don’t forget to mention your technical prowess! If you’ve got experience with tools like Salesforce, HubSpot, or automation platforms, let us know. We’re keen to see how you can leverage these in our operations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Houseful Limited
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI and automation tools relevant to the role. Familiarise yourself with platforms like Salesforce, HubSpot, and Zendesk, as well as automation tools like Zapier and n8n. Being able to discuss specific examples of how you've implemented AI-driven efficiencies in past roles will really impress.
✨Understand the Business
Dive deep into Alto Software Group's mission and the property industry. Understand their pain points and think about how AI can solve them. This will help you tailor your answers and show that you're not just interested in the role, but also in making a real impact on their operations.
✨Prepare for Cross-Functional Questions
Since this role involves working across various departments, be ready to discuss how you've collaborated with different teams in the past. Think of examples where you’ve successfully managed stakeholder expectations and delivered results through teamwork. Highlighting your cross-functional experience will set you apart.
✨Metrics Matter
Be prepared to talk about how you measure success in AI projects. Understand key SaaS metrics like MRR, churn, and ROI from automation initiatives. Showing that you can track performance and deliver measurable outcomes will demonstrate your commercial acumen and make you a strong candidate.