At a Glance
- Tasks: Lead operations and culture initiatives while managing client contracts and production processes.
- Company: Dynamic company focused on cultural change and employee engagement.
- Benefits: Competitive salary, career progression opportunities, and a vibrant workplace culture.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving operational excellence and enhancing employee experience.
- Qualifications: Experience in CRM systems, data compliance, and a strong understanding of UK employment law.
The predicted salary is between 59400 - 72600 £ per year.
We are looking for an operations-focused professional with a strong understanding of CRM systems and data, alongside experience in managing client contracts and overseeing production processes.
The successful candidate will also bring a proven ability to implement cultural change initiatives and drive employee engagement across a business. It requires someone who can take a hands-on, operational approach to improving performance and embedding excellence across teams.
The ideal individual will be someone who combines strategic thinking with practical delivery, and who stands out through their ability to elevate how a business operates day to day.
- Design clear career pathways and progression frameworks
- Risk & Governance
- Manage and review company insurance policies to ensure appropriate coverage
- Identify and mitigate operational and commercial risks
- Ensure ongoing compliance across the business
- Data & Compliance
- Act as ICO Officer, leading data protection and GDPR compliance
- Maintain robust policies, procedures and training
- Oversee Subject Access Requests and data-related queries
- Oversee and optimise the current FileMaker CRM
- Lead evaluation and implementation of future systems
- Ensure systems support commercial and operational teams effectively
- Brand & Visibility
- Own the corporate website and ensure alignment with brand and business priorities
- Help evolve the business into a flexible, inclusive, high-performing workplace
Experience in a fast-paced, commercial environment (events, media or agency preferred). Strong knowledge of UK employment law and compliance.
Senior Manager, Business Operations in Woodford employer: House Recruiting
Join a highly respected independent estate agency that values collaboration and professional growth, offering a competitive salary and performance-based bonuses. With a flexible hybrid working model and a supportive team culture, this role provides the opportunity to manage a prime residential portfolio in desirable Essex postcodes while enjoying genuine autonomy and mentorship from experienced leaders. If you're looking for a meaningful career in property management with clear progression, this is the perfect place for you.
