At a Glance
- Tasks: Manage affordable homes and deliver outstanding resident services.
- Company: Established housing organisation focused on community impact.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a growing team dedicated to improving service performance.
- Why this job: Make a real difference in residents' lives and enhance community engagement.
- Qualifications: Experience in housing management and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
I'm currently recruiting for an experienced Housing Manager to join a well-established housing and property services organisation managing a diverse portfolio of affordable homes across the UK. This is an excellent opportunity for a housing professional who is passionate about delivering outstanding resident services, managing tenancies effectively, and making a positive impact within local communities.
The Role
As Housing Manager, you will take ownership of a designated housing patch, acting as the main point of contact for residents and stakeholders. You'll be responsible for delivering a high-quality housing management service focused on tenancy sustainment, resident satisfaction, community engagement, and operational performance.
Key Responsibilities
- Manage tenancy and leasehold matters across your patch.
- Handle resident enquiries, complaints, and correspondence in a professional and timely manner.
- Lead on anti-social behaviour case management and resolution.
- Oversee the voids and lettings process, ensuring targets are achieved.
- Manage tenancy issues in line with housing legislation, policies, and statutory requirements.
- Work closely with local authorities, contractors, and partner organisations to resolve housing-related issues.
- Conduct estate inspections and ensure communal areas are maintained to a high standard.
- Support resident engagement initiatives and community events.
- Build strong relationships with residents, client representatives, and key stakeholders.
About You
To be successful in this role, you'll have:
- Previous experience in a Housing Officer, Housing Manager, Tenancy Management, or similar housing management role.
- Strong knowledge of social housing legislation and housing management practices.
- Experience managing complex tenancy and anti-social behaviour cases.
- Excellent communication and customer service skills.
- The ability to manage competing priorities in a fast-paced environment.
- Strong report writing and case management skills.
- A proven track record of delivering positive outcomes for residents and improving service performance.
This is a fantastic opportunity to join a growing organisation that places residents at the heart of its services and offers genuine opportunities for career development. If you're an experienced housing professional looking for your next challenge, I'd be keen to hear from you. Apply today or get in touch for a confidential discussion.
Housing Manager in Portsmouth employer: House Recruiting
Join a dynamic housing and property services organisation in Brockley, South East London, where your passion for resident services will be valued and nurtured. With a commitment to community engagement and a focus on career development, this role offers a supportive work culture that empowers you to make a meaningful impact while managing a diverse portfolio of affordable homes. Enjoy competitive benefits and the opportunity to grow within a company that prioritises its residents and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Housing Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. Tailor your answers to show how your experience aligns with their mission of delivering outstanding resident services. We want you to shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to showcase your skills and passion for housing management. Plus, we love seeing applications directly from motivated candidates like you!
We think you need these skills to ace Housing Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Manager role. Highlight your experience in managing tenancies and your knowledge of housing legislation. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering outstanding resident services and how you can make a positive impact in our communities. Keep it engaging and personal!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's resolving complex tenancy issues or improving service performance, we want to know how you've made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at House Recruiting
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing legislation and management practices. Being able to discuss relevant laws and how they apply to the role will show that you're not just familiar with the basics, but that you’re genuinely passionate about the field.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you've successfully managed tenancies or resolved anti-social behaviour cases. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Engage with the Community
Since community engagement is a key part of the role, think of ways you've previously supported resident initiatives or events. Be ready to discuss how you can contribute to building strong relationships with residents and stakeholders in your new position.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's approach to tenancy sustainment and resident satisfaction. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.
