New-build Block Manager

Block Manager – Build To Rent Hybrid Working – 2 days on site, 3 days at home Monday – Friday, 9-5:30pm We are representing one of the UK\’s most established Property & Block Management companies, who are looking to add an experienced Property Manager who has a good, overall knowledge of the Block Management role. The role would suit a candidate from a Property Management or Block Management background as some, but not all, training can be given. Purpose of Role The Property Manager will oversee the comprehensive housing management of new-build properties in Abbey Wood, London, while remotely managing Cadence, Kings Cross. This role involves managing a mix of tenures, including Discount Market Rent (DMR) and private shared ownership units, alongside service charge accounts. As a customer-facing role, the Property Manager will ensure a high standard of service for residents. The position is primarily site-based, with occasional flexibility for remote work. Key Responsibilities Resident & Community Engagement Serve as the primary contact for residents in Build to Rent (BTR) and private shared ownership properties. Oversee the full tenancy journey for DMR and BTR units, including viewings, move-ins, and move-outs. Enhance resident experience through quarterly engagement activities to foster a sense of community. Coordinate and lead resident meetings and on-site ESG strategy events to promote sustainability and community engagement. Building & Compliance Management Manage building operations, including general repairs, defect monitoring, and estate services. Tender and oversee contractors for cleaning, gardening, and monthly PPM tasks (compliance). Conduct regular property inspections and provide reports on building and grounds conditions. Ensure compliance with health & safety (H&S) regulations, fulfilling landlord and management obligations. Perform weekly void flushing for unoccupied units. Financial & Performance Management Manage the site’s service charge budget and provide annual reports. Support the Regional Manager in achieving performance targets. Tenancy & Lettings Administration Conduct viewings and facilitate move-ins for vacant DMR and shared ownership units. Experience in Build to Rent, Residential Lettings, or Block Leasehold Management. Flexible in working varied hours to meet residents’ needs. Possess or be willing to obtain an ARLA Level 3 or MIRPM qualification. 25 days holiday + bank holidays ~ Competitive pension scheme ~ Employee assistance program ~ Flexible working policy ~ Fully funded ARLA and MIRPM qualifications, including memberships and course costs (subject to probation completion