Head of Block Management in Loughton

Head of Block Management East London & West Essex A well-established and growing estate agency with a strong presence across East London and West Essex is looking to appoint an experienced Head of Block Management to lead and develop its block management function. This is a senior, strategic role offering the opportunity to take ownership of an existing portfolio, improve systems and processes, and build a high-performing block management team. The Role As Head of Block Management, you will be responsible for: * Leading and overseeing the block management department across East London and West Essex * Acting as the senior point of contact for key clients, freeholders, and directors * Ensuring compliance with all relevant legislation and regulatory requirements * Improving operational efficiency, systems, and service delivery * Supporting business growth through client retention and new instructions The Ideal Candidate You will be: * An experienced Block Manager or Senior Property Manager ready to step into a leadership role * Strong knowledge of residential block management legislation and compliance * A confident people manager with the ability to mentor and develop a team * Highly organised, commercially aware, and solutions-focused * Comfortable working across multiple offices/locations Professional qualifications (ATPI, MTPI) are desirable but not essential for the right candidate. What’s on Offer * Senior leadership position within a respected estate agency * Competitive salary package of up to £55,000 + benefits * Autonomy to shape and grow the block management department * Long-term career progression and stability * Supportive senior leadership team Location & Coverage * East London & West Essex * Hybrid working If you\’re ready to step into a role with clear progression and a respected name behind you, then apply for the role