Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage property voids, assist with customer queries, and ensure smooth onboarding for new residents.
- Company: Join a leading UK provider of housing services dedicated to community well-being.
- Benefits: Enjoy a competitive salary, remote work flexibility, and mileage reimbursement.
- Why this job: Be part of a values-driven team focused on trust, respect, and delivering excellence in housing.
- Qualifications: Knowledge of housing management, excellent IT skills, and a full driving licence required.
- Other info: Work Monday to Friday, 9-5:30pm, with occasional site visits.
The predicted salary is between 16800 - 28000 £ per year.
Up to £28,000 basic + mileage
Monday - Friday, 9-5:30pm
Fully remote with occasional site visits
Our Client is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re looking for someone who will sign up to their values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
- Manage the void process including advertising properties, arranging void inspections, attending move out/move in appointments and settling new customers into their homes ensuring they are provided all relevant information.
- Assist the Property Manager in managing the administration of the client's customer portal.
- Respond to housing management queries ensuring high quality responses are provided to Customers and clients.
- Support the Property Manager with all required block inspections and site attendance.
- Lead on the review of cases and raising of repairs for the rented properties, alongside the Property Managers.
- Ensure excellent customer service is at the forefront of all interactions and assist with successfully onboarding residents to their new homes.
- A good understanding and knowledge of affordable rent unit management, residential lettings and the property industry.
- Knowledge of housing legislation and current practice.
- Excellent IT skills (Word and Excel).
- Be able to perform a whole range of housing management functions including voids, sign-ups, estate inspections and reporting repairs.
- Full driving licence and own transport (Mileage claimed back).
Housing and Estate Assistant employer: House Recruiting
Contact Detail:
House Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing and Estate Assistant
✨Tip Number 1
Familiarise yourself with the key values of Trust, Respect, Involve, Challenge, and Deliver Excellence that our client upholds. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who aligns well with their culture.
✨Tip Number 2
Gain a solid understanding of the void process in housing management. Being able to discuss specific strategies for advertising properties and managing inspections will show your proactive approach and readiness for the role.
✨Tip Number 3
Brush up on your knowledge of housing legislation and current practices. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to providing high-quality responses to housing management queries.
✨Tip Number 4
Highlight your IT skills, especially in Word and Excel, during any discussions. Being able to showcase how you can efficiently manage administrative tasks using these tools will be crucial in supporting the Property Manager effectively.
We think you need these skills to ace Housing and Estate Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in housing management, customer service, and property inspections.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role of Housing and Estate Assistant. Emphasise your knowledge of housing legislation, IT skills, and any previous roles in property management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the housing sector and your alignment with the company's values of Trust, Respect, Involve, Challenge, and Deliver Excellence. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at House Recruiting
✨Show Your Understanding of Housing Legislation
Make sure to brush up on current housing legislation and practices before the interview. Demonstrating your knowledge will show that you are serious about the role and understand the legal framework within which the company operates.
✨Emphasise Customer Service Skills
Since the role involves a lot of interaction with clients and residents, be prepared to discuss your previous experiences in customer service. Share specific examples where you went above and beyond to ensure customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as managing void properties or responding to housing management queries. Think through potential scenarios and how you would approach them, highlighting your problem-solving skills.
✨Demonstrate IT Proficiency
As the role requires excellent IT skills, be ready to discuss your experience with software like Word and Excel. You might even want to mention any relevant tools or systems you've used in the past that could benefit the company.
