Our client is a highly respected organiser of large-scale B2B exhibitions, conferences and industry events, delivering market-leading experiences for thousands of attendees, exhibitors and sponsors each year.
As part of continued growth, they are looking to appoint an experienced Senior Operations Manager to take ownership of a portfolio of established trade events and lead operational delivery from planning through to onsite execution.
This is an exciting opportunity for an experienced events professional who thrives in a fast-paced environment and has a proven track record delivering complex, large-scale exhibitions and conferences.
The Role
Reporting into senior leadership, you will oversee the operational planning and delivery of a portfolio of major B2B events, ensuring they are delivered safely, efficiently, on budget and to the highest possible standards.
You will work closely with internal teams across Sales, Marketing, Content, Sponsorship, Design and Finance, while managing relationships with venues, contractors, suppliers and exhibitors.
Key responsibilities include:
Leading the end-to-end operational delivery of multiple large-scale exhibitions and conferences
Managing all event operations including venue services, floorplans, registration systems, logistics, security, signage, feature areas, AV, rigging and contractor management
Acting as the senior operational lead during build-up, live event days and breakdown
Managing operational budgets and ensuring projects are delivered within agreed financial targets
Negotiating and managing supplier contracts and service agreements
Driving operational efficiencies and continuous improvement initiatives
Overseeing exhibitor operations, communications and customer experience processes
Collaborating with internal stakeholders to ensure seamless event delivery
Leading all aspects of health & safety, compliance and risk management
Managing and developing junior members of the operations team
About You
To be successful in this role, you'll be an experienced event operations professional with a strong background in large-scale B2B exhibitions and conferences.
Minimum 5 years' experience delivering large-scale trade exhibitions and conferences
Strong experience managing operational budgets and supplier relationships
Proven track record overseeing complex event logistics and onsite delivery
Experience working with exhibition venues, contractors and stand build processes
Strong understanding of health & safety and event compliance requirements
Excellent stakeholder management and communication skillsStrong commercial awareness and budget management capability
Experience managing multiple projects simultaneously
IOSH Managing Safely qualification (or equivalent)
AutoCAD experience
Personal Attributes
Highly organised with exceptional attention to detail
Calm under pressure and able to make sound decisions
Strong leadership and team management skills
Proactive, solutions-focused and commercially minded
Customer-centric approach with a passion for delivering exceptional event experiences
Positive, collaborative and adaptable attitude
What's On Offer?
Opportunity to lead the delivery of an established portfolio of market-leading events
Collaborative and supportive culture
Significant autonomy and ownership within the role
Hybrid working environment
The chance to work with some of the most experienced professionals in the events industry
Please note: This role is specifically suited to candidates with experience delivering large-scale B2B exhibitions, trade shows or conference events. Applicants without relevant exhibition operations experience are unlikely to be considered.
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As part of continued growth, they are looking to appoint an experienced Senior Operations Manager to take ownership of a portfolio of established trade events and lead operational delivery from planning through to onsite execution.
This is an exciting opportunity for an experienced events professional who thrives in a fast-paced environment and has a proven track record delivering complex, large-scale exhibitions and conferences.
The Role
Reporting into senior leadership, you will oversee the operational planning and delivery of a portfolio of major B2B events, ensuring they are delivered safely, efficiently, on budget and to the highest possible standards.
You will work closely with internal teams across Sales, Marketing, Content, Sponsorship, Design and Finance, while managing relationships with venues, contractors, suppliers and exhibitors.
Key responsibilities include:
Leading the end-to-end operational delivery of multiple large-scale exhibitions and conferences
Managing all event operations including venue services, floorplans, registration systems, logistics, security, signage, feature areas, AV, rigging and contractor management
Acting as the senior operational lead during build-up, live event days and breakdown
Managing operational budgets and ensuring projects are delivered within agreed financial targets
Negotiating and managing supplier contracts and service agreements
Driving operational efficiencies and continuous improvement initiatives
Overseeing exhibitor operations, communications and customer experience processes
Collaborating with internal stakeholders to ensure seamless event delivery
Leading all aspects of health & safety, compliance and risk management
Managing and developing junior members of the operations team
About You
To be successful in this role, you'll be an experienced event operations professional with a strong background in large-scale B2B exhibitions and conferences.
Minimum 5 years' experience delivering large-scale trade exhibitions and conferences
Strong experience managing operational budgets and supplier relationships
Proven track record overseeing complex event logistics and onsite delivery
Experience working with exhibition venues, contractors and stand build processes
Strong understanding of health & safety and event compliance requirements
Excellent stakeholder management and communication skillsStrong commercial awareness and budget management capability
Experience managing multiple projects simultaneously
IOSH Managing Safely qualification (or equivalent)
AutoCAD experience
Personal Attributes
Highly organised with exceptional attention to detail
Calm under pressure and able to make sound decisions
Strong leadership and team management skills
Proactive, solutions-focused and commercially minded
Customer-centric approach with a passion for delivering exceptional event experiences
Positive, collaborative and adaptable attitude
What's On Offer?
Opportunity to lead the delivery of an established portfolio of market-leading events
Collaborative and supportive culture
Significant autonomy and ownership within the role
Hybrid working environment
The chance to work with some of the most experienced professionals in the events industry
Please note: This role is specifically suited to candidates with experience delivering large-scale B2B exhibitions, trade shows or conference events. Applicants without relevant exhibition operations experience are unlikely to be considered.
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