At a Glance
- Tasks: Manage multi-site Soft Facilities Management contracts, ensuring high service standards and team performance.
- Company: Dynamic company offering a competitive salary and benefits in the facilities management sector.
- Benefits: Up to £45,000 salary, private medical insurance, enhanced pension, and flexible working options.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Take on a hands-on role with real responsibility and impact across multiple locations.
- Qualifications: Experience in Soft FM, managing large contracts, and leading dispersed teams is essential.
The predicted salary is between 36000 - 44000 £ per year.
- Contract Manager – Soft Facilities Management
- Monday – Friday, 7:30am – 3:30pm
- Up to £45,000 basic + bonus
We’re looking for an experienced Contract Manager to take ownership of a multi-site Soft Facilities Management contract covering cleaning, bulk waste collection and grounds maintenance.
This is a hands-on operational role where you’ll be responsible for ensuring services are delivered to a consistently high standard, while managing teams, budgets, client relationships and performance across multiple sites.
You’ll have responsibility for the day-to-day delivery and performance of the contract, working closely with clients, residents, stakeholders, subcontractors and frontline teams.
Managing the delivery of cleaning, grounds maintenance and bulk waste services across multiple sites.
Conducting regular audits, inspections, estate walkabouts and risk assessments.
Ensuring services meet agreed KPIs, contract specifications and Health & Safety requirements.
Leading and supporting dispersed frontline teams, including recruitment, onboarding, training, rotas and performance management.
Managing subcontractors and ensuring quality, compliance and safe working practices.
Monitoring contract budgets and ensuring expenditure remains within agreed limits.
Working with clients, residents, housing officers and stakeholders to resolve service issues and maintain strong relationships.
Managing customer feedback and service escalations.
Identifying and delivering continuous improvement opportunities across the contract.
We’re looking for someone with a strong background in Soft Facilities Management who is comfortable managing people, contracts and operational delivery across multiple locations.
Proven experience managing soft FM services, particularly cleaning and grounds maintenance.
Experience managing £1m+ contracts with strong commercial and operational oversight.
Strong people-management experience, ideally leading dispersed or frontline teams.
Experience with budget management and exposure to full P&L accountability.
A track record of managing multi-site facilities management contracts.
Excellent communication and stakeholder-management skills.
A full UK driving licence.
Monday – Friday working hours, 7:30am – 3:30pm.
Electric company vehicle provided.
Competitive salary and benefits package.
Private medical insurance.
Enhanced pension scheme.
Life assurance.
Additional annual leave.
Flexible working arrangements.
Company bonus.
Retail discounts.
Employee Assistance Programme.
Personal development and career development opportunities.
Cycle to Work Scheme and Season Ticket Loans.
If you’re an experienced Soft FM Contract Manager looking for a role with genuine responsibility across a large, multi-site operation, we’d love to hear from you.
Contracts Manager, Senior Manager in Brighton employer: House Recruiting
Join a highly respected independent estate agency that values collaboration and professional growth, offering a competitive salary and performance-based bonuses. With a flexible hybrid working model and a supportive team culture, this role provides the opportunity to manage a prime residential portfolio in desirable Essex postcodes while enjoying genuine autonomy and mentorship from experienced leaders. If you're looking for a meaningful career in property management with clear progression, this is the perfect place for you.
