At a Glance
- Tasks: Support the sales team by processing orders and answering customer queries.
- Company: A growing trade company in Teignbridge with a focus on customer service.
- Benefits: Annual leave, onsite parking, and a pension scheme.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Excellent communication skills and attention to detail.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 43200 Β£ per year.
A growing trade company in Teignbridge is looking for a motivated Customer Service Advisor to join their Trade Sales team. In this administration-focused role, you will support the sales team and maintain high customer service levels.
Responsibilities include:
- Processing orders
- Answering customer queries
- Providing administrative support
The ideal candidate has excellent communication skills and is detail-oriented.
Benefits include annual leave, onsite parking, and a pension scheme.
Trade Sales & Customer Support Specialist employer: House of Marbles
Contact Detail:
House of Marbles Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Trade Sales & Customer Support Specialist
β¨Tip Number 1
Network like a pro! Reach out to people in the trade industry, especially those working in customer service roles. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
β¨Tip Number 2
Prepare for interviews by practising common questions related to customer service and sales support. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
β¨Tip Number 3
Showcase your attention to detail! During interviews, share specific examples of how you've successfully handled customer queries or processed orders accurately. This will highlight your fit for the role.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Trade Sales & Customer Support Specialist
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can support our Trade Sales team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your communication skills will help us maintain high customer service levels.
Show Off Your Attention to Detail: In this administration-focused role, being detail-oriented is key. Make sure to proofread your application for any typos or errors β we love a polished submission!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates!
How to prepare for a job interview at House of Marbles
β¨Know the Company Inside Out
Before your interview, take some time to research the trade company in Teignbridge. Understand their products, services, and customer base. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. Practising clear and concise responses will demonstrate your ability to communicate effectively during the interview.
β¨Highlight Your Attention to Detail
In an administration-focused role, being detail-oriented is crucial. Be ready to discuss specific instances where your attention to detail made a difference, whether it was processing orders accurately or managing customer information. This will reinforce your suitability for the position.
β¨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what success looks like in this role. This shows that you're not just interested in any job, but specifically in how you can contribute to their Trade Sales team.