Head of Reception – 3-Restaurant Hospitality Lead in London

Head of Reception – 3-Restaurant Hospitality Lead in London

London Full-Time 35000 - 45000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead reception teams and manage guest interactions across multiple restaurants.
  • Company: House of Louie, known for its quality-driven hospitality.
  • Benefits: Competitive salary, holidays, and a health cash plan.
  • Other info: Exciting opportunity to shape the guest experience across diverse venues.
  • Why this job: Create memorable experiences and lead a passionate team in hospitality.
  • Qualifications: Leadership experience in hospitality and a passion for guest satisfaction.

The predicted salary is between 35000 - 45000 £ per year.

House of Louie is seeking a Multi-Site Reception Manager to lead reception teams across their venues including Il Bambini Club and Llama Inn. This role involves overseeing reservations, managing guest interactions, and ensuring a high standard of hospitality across all locations.

The ideal candidate will have prior experience in a leadership role within a quality-driven hospitality setting and a passion for creating memorable experiences for every guest.

The position offers competitive salary and a variety of perks including holidays and a health cash plan.

Head of Reception – 3-Restaurant Hospitality Lead in London employer: House of Louie

At House of Louie, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and creativity across our three unique restaurant venues. Our commitment to employee growth is evident through ongoing training opportunities and a supportive environment that encourages innovation in delivering outstanding guest experiences. With competitive salaries, generous holiday allowances, and a health cash plan, we ensure our team members feel valued and motivated to excel in their roles.

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Contact Details:

House of Louie Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Reception – 3-Restaurant Hospitality Lead in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like House of Louie. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to House of Louie

Don't be shy about reaching out to House of Louie directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Head of Reception – 3-Restaurant Hospitality Lead in London

Communication Skills
Problem-Solving Skills
Leadership Skills
Customer Service
Team Management
Time Management
Team Development

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about House of Louie and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at House of Louie

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!