At a Glance
- Tasks: Support the UK’s parliamentary democracy by managing HR operations and promoting a positive work environment.
- Company: Join a collaborative community at the heart of UK Parliament.
- Benefits: 30 days annual leave, generous pension, and health support.
- Other info: Flexible working patterns available to suit your lifestyle.
- Why this job: Make a real impact while developing your skills in a unique historical setting.
- Qualifications: Strong organisational, communication, and interpersonal skills; administrative experience preferred.
As a Business Support Manager in the HR Office, you’ll play an important role in supporting the UK’s parliamentary democracy. Your work will help members of the House of Lords carry out their responsibilities effectively — contributing to something bigger than any one role.
You’ll be part of a collaborative community, working alongside colleagues from a wide range of professions. Together, we make Parliament happen. You’ll be based on the Parliamentary Estate in Westminster — a unique working environment shaped by history and powered by the people who work here today.
What you’ll be doing
- Lead for the HR Office on corporate responsibilities including business planning, business continuity, risk management and freedom of information requests.
- Provide administrative support to the HR Office Senior Management Team, including responsibility for management meetings and managing the Diary Secretary to the Director.
- Oversee the HR Office budgets, including managing the HR Office Admin Network and working closely with the Finance Business Partner on forecasting and end-of-year processes.
- Promote a positive working environment, leading on HR away days and other team events, co-ordinating cross-office activities.
What we’re looking for
We’re looking for someone who can bring their skills and experience to make a meaningful contribution here. You’ll have:
- Personal effectiveness: Excellent organisational and time-management skills, and a high level of initiative with strong problem-solving and analytical skills.
- Administrative skills: Proven administrative skills, with strong attention to detail and a basic understanding of financial management processes and numerical literacy.
- Communication skills: Strong oral and written communication skills, with the ability to produce accurate and clear documents.
- Interpersonal skills: The ability to develop effective working relationships and work with diverse stakeholders at all levels.
- Professionalism, tact and discretion: Excellent judgement and ability to use tact and discretion at all times.
It would be even better if you have (or are willing to learn):
- Corporate requirements: An understanding of corporate governance processes and a demonstrable interest in the work of the House of Lords.
What you can expect
The Business Support Manager plays a unique role in the HR Office, working with all the HR teams and supporting the Senior Management Team. This is an ideal role if you like making sure that things happen and organising other people!
You’ll be part of a community that values your wellbeing, supports your development, and recognises the contribution you make. You’ll benefit from:
- 30 days annual leave (rising to 35 after one year), plus public holidays
- A generous Civil Service pension
- Access to learning and development across a wide range of roles and professions
- Support for your health and wellbeing
- The opportunity to be at the heart of UK parliamentary democracy
We know flexibility matters. Wherever possible, we’ll support working patterns that work for you — including hybrid working, job share or adjusted hours. We’ll be open about what’s possible for this role.
Ready to apply? If you’re looking for a role where you can belong, grow and make a difference, we’d love to hear from you. Please complete your online application by 23:59 on Wednesday 17 June 2026.
Business Support Manager in Westminster employer: House of Lords
As a Business Support Manager within the HR Office, you will be part of a collaborative community dedicated to supporting the UK's parliamentary democracy. Located on the historic Parliamentary Estate in Westminster, this role offers a unique working environment with generous benefits such as 30 days annual leave, a Civil Service pension, and opportunities for professional development. The company fosters a positive work culture that values employee wellbeing and flexibility, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager in Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the House of Lords and its recent activities. Show that you’re not just interested in the role but also in the bigger picture of parliamentary democracy. It’ll impress them!
✨Tip Number 3
Practice your communication skills! Since this role requires strong oral and written abilities, consider doing mock interviews with friends or using online platforms to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s straightforward and ensures your application gets to the right people. Plus, it shows you’re keen on being part of our collaborative community.
We think you need these skills to ace Business Support Manager in Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear and concise. Avoid jargon and keep it professional yet approachable — we want to see your personality shine through!
Highlight Your Organisational Skills:As a Business Support Manager, you'll need excellent organisational abilities. Use your application to demonstrate how you've successfully managed projects or tasks in the past, showcasing your time-management prowess.
Apply Through Our Website:Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you're considered for this exciting opportunity. We can't wait to see what you bring to the table!
How to prepare for a job interview at House of Lords
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Manager in the HR Office. Familiarise yourself with the key tasks mentioned in the job description, such as managing budgets and supporting the Senior Management Team. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational and time-management skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly, as this will highlight your suitability for the position.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role, so practice articulating your thoughts clearly. During the interview, focus on being concise and structured in your responses. You might even want to prepare a few key points about your experience that align with the job requirements, ensuring you convey your message effectively.
✨Demonstrate Your Interpersonal Skills
As a Business Support Manager, you'll need to build relationships with diverse stakeholders. Think of examples where you've successfully collaborated with others or resolved conflicts. Highlighting your ability to work well with different personalities will show that you can thrive in a collaborative environment like the one described in the job posting.
