At a Glance
- Tasks: Serve drinks and provide top-notch customer service in a vibrant parliamentary setting.
- Company: Join the House of Lords' Catering and Retail Services team.
- Benefits: Enjoy 30 days annual leave, a generous pension, and health programmes.
- Why this job: Be part of history while working in a dynamic and prestigious environment.
- Qualifications: Strong communication skills and knowledge of bar operations required.
- Other info: Flexible working arrangements and a commitment to diversity.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a Bar Assistant to join our Catering and Retail Services Office at the House of Lords. This is a position where you will ensure that a high standard of customer service and presentation is always offered through the provision of food and beverages for Peers, their guests, and Staff of the House. You will maximise sales and profitability and achieve targets through your prompt and efficient service. This position is predominantly evening based and an opportunity to work onsite at Parliament!
You will be accountable for:
- Working effectively, ensuring that the highest standards of customer service are maintained at all times.
- Dispensing a range of alcoholic and non-alcoholic beverages, in a timely and efficient manner.
- Ensuring that high standards of housekeeping, cleanliness of premises and equipment are maintained at all times.
- A proactive approach to maximising additional sales opportunities for increasing revenue and profitability.
- Ensuring good rotation of stock at all times and that sale points are stocked for service.
- Being responsible for accurate cash and card payment handling and for the float at the end of the shift.
If this sounds like something you would like to hear more about, please apply below.
What we’re looking for:
- A strong and confident communicator.
- Knowledgeable - a good understanding of Bar operations.
- A good standard of customer service.
What you’ll get in return:
- 30 days annual leave (increasing to 35 after one year’s service).
- Generous pension scheme.
- Parliamentary health and wellbeing programme.
- The opportunity to witness history in the making!
The work we do is vital to the House of Lords, and you will be a pivotal member of the team strengthening the work of the House.
The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:
- Make laws.
- Check and challenge the actions of the government through questions and debates.
- Investigate public policy and provide a forum of independent expertise.
Please complete your online application by 23:55 on Sunday 5th April 2026. If you require any reasonable adjustments during the application process, please contact us.
The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates with diverse characteristics, including different ages, caring responsibilities, disability, sex, gender reassignment/trans, marriage and civil partnership, pregnancy and maternity, race/ethnicity, religion or belief, sexual orientation and socio-economic status.
We welcome discussions about flexible working arrangements and reasonable adjustments.
Bar Assistant - Westminster, SW1A 0PW employer: House of Lords
Contact Detail:
House of Lords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Assistant - Westminster, SW1A 0PW
✨Tip Number 1
Get to know the venue! If you're applying for a Bar Assistant role at the House of Lords, take some time to familiarise yourself with the place. Understanding the atmosphere and clientele can give you an edge during interviews.
✨Tip Number 2
Show off your customer service skills! When you get the chance to chat with potential employers, highlight your experience in providing top-notch service. Share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Be proactive! During any interactions, whether it's an interview or networking event, don’t just wait for questions. Bring up your ideas on maximising sales and improving customer experiences – it shows you're ready to contribute from day one!
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it online. It’s the best way to ensure your details reach us directly and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Bar Assistant - Westminster, SW1A 0PW
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to make customers happy, especially in a bar setting. Share specific examples that demonstrate your ability to handle busy situations with a smile!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid fluff and get straight to the point. Use bullet points if you can to make your skills and experiences pop!
Tailor Your Application: Take a moment to read through the job description again and tailor your application to match. We love seeing candidates who understand what we’re looking for and can connect their experience directly to the role of Bar Assistant.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on making your application shine!
How to prepare for a job interview at House of Lords
✨Know Your Bar Basics
Brush up on your knowledge of bar operations, including different types of beverages and how to serve them. Being able to confidently discuss your experience with both alcoholic and non-alcoholic drinks will show that you're ready for the role.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this will demonstrate your commitment to maintaining high standards.
✨Show Your Sales Savvy
Be ready to discuss how you've maximised sales opportunities in previous roles. Whether it’s upselling or suggesting specials, having specific examples will highlight your proactive approach to increasing revenue.
✨Practice Makes Perfect
Conduct mock interviews with friends or family, focusing on common questions related to bar work and customer service. This will help you feel more comfortable and confident during the actual interview.