At a Glance
- Tasks: Join our team to serve at exciting events in the House of Lords.
- Company: Be part of the prestigious House of Lords Catering & Retail Services Team.
- Benefits: Enjoy 30 days annual leave, a generous pension, and paid late-night taxi travel.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
- Why this job: Experience history in the making while providing top-notch service.
- Qualifications: Great customer service skills and a basic understanding of health & safety.
The predicted salary is between 12 - 15 £ per hour.
We are looking for Variable Hours Waiting Staff to join our Catering & Retail Services Team at the House of Lords. This is a position where you will be working as part of a team across banqueting and function rooms. Variable hours staff are booked one week ahead according to business needs and their availability. Variable hours staff may be working in different outlets (Restaurants, Bars and Banqueting) depending on the needs of the Department and require a range of service skills. Shift pattern of 4 hours or more from the hours of 7am until 11pm Monday to Friday.
This is an exciting opportunity for someone that likes a fast-paced environment and ensuring that the highest standards of service and presentation are offered at all times.
You’ll be accountable for:
- Preparation of banqueting function rooms for breakfast, lunch, tea and evenings in advance of daily events.
- Preparation of table, kitchen requirements and ensuring the reception bar is correctly prepared in accordance with the function sheet.
- To greet and receive Members and guests in your allocated area.
- To maintain accurate stock records of beverages and banqueting equipment and report any concerns to the Line Manager.
- To observe all legislative requirements including those concerning hygiene, food, health and safety at work.
- To cover duties in other Catering and Retail Services outlets as directed by the Line Manager.
What we’re looking for:
- Great Customer service skills.
- A Basic understanding of Health & Safety.
- To be able to work well in a team environment.
What you’ll get in return:
- 30 days annual leave (increasing to 35 after one year’s service) pro-rated.
- Generous pension scheme.
- Parliamentary health and wellbeing programme.
- Paid late night taxi travel if finishing after 10:30pm, if you live within a 20-mile radius of Westminster.
- The opportunity to witness history in the making!
The job description provides full details about the role and what we are looking for. The work we do is vital to the House of Lords, and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:
- Make laws.
- Check and challenge the actions of the government through questions and debates.
- Investigate public policy and provide a forum of independent expertise.
Please complete your online application by 23:55 on Monday 4th May 2026. If you require any reasonable adjustments during the application process, please contact HL Recruitment. The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates with diverse characteristics, including different ages, caring responsibilities, disability, gender/sex, gender reassignment/trans, marriage and civil partnership, pregnancy and maternity, race/ethnicity, religion or belief, sexual orientation and socio-economic status. We welcome discussions about flexible working arrangements and reasonable adjustments.
Waiting Staff - Variable Hours employer: House of Lords
The House of Lords offers a unique and rewarding opportunity for an Internal Audit Manager to contribute to the UK's parliamentary democracy while working in a historic environment. With a strong emphasis on employee wellbeing, professional growth, and collaboration, you'll enjoy generous benefits such as 30 days of annual leave, a comprehensive pension scheme, and access to diverse learning opportunities. Join a community that values your contributions and fosters a culture of continuous improvement and support.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - Variable Hours
✨Tip Number 1
Get to know the venue! If you're applying for a role at the House of Lords, take some time to learn about its history and the events that take place there. This will not only impress during interviews but also help you feel more connected to the job.
✨Tip Number 2
Network like a pro! Reach out to current or former staff members on LinkedIn or other platforms. They can provide insider tips and might even put in a good word for you. Remember, it's all about who you know!
✨Tip Number 3
Show off your service skills! During any interviews or informal chats, be ready to share examples of how you've provided excellent customer service in the past. Highlighting your experience in fast-paced environments will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team. Don’t forget to tailor your application to highlight your teamwork and adaptability!
We think you need these skills to ace Waiting Staff - Variable Hours
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for and what you’ll be doing. Make sure you understand the role and how your skills fit in!
Show Off Your Customer Service Skills:Since we’re all about providing top-notch service, highlight any experience you have in customer service. Share specific examples of how you’ve gone above and beyond to make someone’s day better. We love that kind of stuff!
Be Clear and Concise:When filling out your application, keep it clear and to the point. Use simple language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of everything and ensures you don’t miss out on this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at House of Lords
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities and skills required for the Waiting Staff position, especially around customer service and health & safety. This will help you tailor your answers to show how you fit the role.
✨Show Off Your Team Spirit
Since this role involves working as part of a team, be prepared to discuss your experiences in team settings. Share specific examples of how you've collaborated with others in fast-paced environments, and highlight your ability to adapt to different situations and outlets.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service abilities. Think of scenarios where you had to handle difficult customers or unexpected challenges. Practising your responses will help you feel more confident during the interview.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview, reflecting the high standards of service expected at the House of Lords. A polished appearance shows that you take the opportunity seriously and are ready to represent the establishment well.
