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- Tasks: Lead a dynamic team in delivering exceptional dining experiences at the House of Lords.
- Company: Join the prestigious House of Lords Catering & Retail Services Office.
- Benefits: Enjoy 30 days annual leave, a generous pension scheme, and health programmes.
- Why this job: Be part of history while enhancing your leadership skills in a vibrant environment.
- Qualifications: Strong leadership and hospitality experience, with a flair for customer service.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Deputy Peers Dining Room Group Manager to join our Catering & Retail Services Office at the House of Lords. This is a position where you will show high levels of service delivery with creativity and flair, as well as an appetite for continuous improvement and change management.
Operationally, you will lead your team and manage every aspect of service delivery supporting the Departments commitment to reduce costs, improve commercial viability and to promote a proficient and responsive hospitality service maintaining the highest levels of customer service.
A typical week shift pattern would follow the below:
- Monday: 12:00 - 22:00
- Tuesday: 12:00 - 22:00
- Wednesday: 12:00 - 22:00
- Thursday: 12:00 - 22:00
This is an exciting opportunity to work onsite at Parliament!
You will be accountable for:
- Ensuring that the highest standards of customer service are always maintained and delivered effectively through your team.
- Managing staffing levels in your designated outlet group on a daily basis adjusted according to business demands, ensuring that the efficient and flexible use of staff resource is maintained at all times without compromising on service standards and within agreed budgets.
- Building and maintaining a professional, agile, and disciplined team, embedding a culture of outstanding customer service, flexibility, technical ability, performance and business proficiency plus a close working partnership with chefs and their management team.
- Demonstrating highly effective teamwork and collaboration by working closely and in partnership with the food service and food production teams, as well as other key CRS personnel to effect smooth service delivery.
- Working with the Peers Dining Room Group Manager to ensure the professional and personal development of the team, through a robust training and development plan.
- Working flexibly across a shift pattern and potentially in other outlets as directed and when required.
What we are looking for:
- Strong Leadership skills.
- Demonstrable experience of working in a high quality, high volume hospitality environment, focussed on the 4/5 star marketplace.
- The ability to work well under pressure and as part of a team in a busy environment.
- IT knowledge to be able to deal with reservations, emails etc.
- Technical qualifications, vocational qualifications such as NVQ level 3 Diploma in Food and beverage service or equivalent would be an advantage.
What you will get in return:
- 30 days annual leave (increasing to 35 after one years service).
- Generous pension scheme.
- Parliamentary health and wellbeing programme.
- The opportunity to witness history in the making!
The work we do is vital to House of Lords, and you will be a pivotal member in the team strengthening the work of the House.
The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:
- Make laws.
- Check and challenge the actions of the government through questions and debates.
- Investigate public policy and provide a forum of independent expertise.
Please complete your online application by 23:55 on Sunday 15th February 2026.
If you require any reasonable adjustments during the application process, please contact HL Recruitment.
Job offers are standardly offered at the minimum of the salary range. The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates with diverse characteristics, including different ages, caring responsibilities, disability, gender/sex, gender reassignment/trans, marriage and civil partnership, pregnancy and maternity, race/ethnicity, religion or belief, sexual orientation and socio-economic status. We welcome discussions about flexible working arrangements and reasonable adjustments.
Deputy Peers Dining Room Group Manager in Sutton employer: House of Lords
Contact Detail:
House of Lords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Peers Dining Room Group Manager in Sutton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the House of Lords and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and experience in high-pressure hospitality environments, as these are key for the role.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. First impressions matter, especially in a high-quality service environment like the Peers Dining Room.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Deputy Peers Dining Room Group Manager in Sutton
Some tips for your application 🫡
Show Your Flair: When writing your application, let your creativity shine through! We want to see how you can bring a unique touch to the role of Deputy Peers Dining Room Group Manager. Don’t be afraid to showcase your personality and passion for hospitality.
Highlight Your Leadership Skills: Make sure to emphasise your strong leadership abilities in your application. We’re looking for someone who can manage a team effectively, so share examples of how you've led teams in high-pressure environments before.
Be Specific About Your Experience: Detail your experience in high-quality hospitality settings, especially if you’ve worked in 4/5 star environments. We want to know about your hands-on experience and how it relates to the responsibilities of this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the House of Lords.
How to prepare for a job interview at House of Lords
✨Know Your Stuff
Before the interview, make sure you understand the role of a Deputy Peers Dining Room Group Manager. Familiarise yourself with the House of Lords' catering services and think about how your experience aligns with their high standards of customer service and operational efficiency.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in high-pressure environments. Highlight any specific instances where you improved service delivery or team performance, as this will resonate well with the interviewers.
✨Demonstrate Flexibility and Adaptability
Since the role requires working flexibly across different outlets, share experiences that showcase your ability to adapt to changing circumstances. Talk about times when you had to adjust staffing levels or service strategies based on business demands.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.