Business Support Manager in London

Business Support Manager in London

London Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
House of Lords

At a Glance

  • Tasks: Support the UK’s parliamentary democracy by managing HR operations and promoting a positive work environment.
  • Company: Join a collaborative community at the heart of the UK Parliament.
  • Benefits: Enjoy 30 days annual leave, a generous pension, and health support.
  • Other info: Flexible working options available to suit your lifestyle.
  • Why this job: Make a meaningful impact while developing your skills in a unique historical setting.
  • Qualifications: Strong organisational, communication, and interpersonal skills are essential.

The predicted salary is between 40000 - 50000 £ per year.

As a Business Support Manager in the HR Office, you’ll play an important role in supporting the UK’s parliamentary democracy. Your work will help members of the House of Lords carry out their responsibilities effectively — contributing to something bigger than any one role. You’ll be part of a collaborative community, working alongside colleagues from a wide range of professions. Together, we make Parliament happen. You’ll be based on the Parliamentary Estate in Westminster — a unique working environment shaped by history and powered by the people who work here today.

What you’ll be doing:

  • Lead for the HR Office on corporate responsibilities including business planning, business continuity, risk management and freedom of information requests.
  • Provide administrative support to the HR Office Senior Management Team, including responsibility for management meetings and managing the Diary Secretary to the Director.
  • Oversee the HR Office budgets, including managing the HR Office Admin Network and working closely with the Finance Business Partner on forecasting and end-of-year processes.
  • Promote a positive working environment, leading on HR away days and other team events, co-ordinating cross-office activities.

What we’re looking for:

  • Personal effectiveness: Excellent organisational and time-management skills, and a high level of initiative with strong problem-solving and analytical skills.
  • Administrative skills: Proven administrative skills, with strong attention to detail and a basic understanding of financial management processes and numerical literacy.
  • Communication skills: Strong oral and written communication skills, with the ability to produce accurate and clear documents.
  • Interpersonal skills: The ability to develop effective working relationships and work with diverse stakeholders at all levels.
  • Professionalism, tact and discretion: Excellent judgement and ability to use tact and discretion at all times.

It would be even better if you have (or are willing to learn):

  • Corporate requirements: An understanding of corporate governance processes and a demonstrable interest in the work of the House of Lords.

What you can expect:

The Business Support Manager plays a unique role in the HR Office, working with all the HR teams and supporting the Senior Management Team. This is an ideal role if you like making sure that things happen and organising other people! You’ll be part of a community that values your wellbeing, supports your development, and recognises the contribution you make.

You’ll benefit from:

  • 30 days annual leave (rising to 35 after one year), plus public holidays
  • A generous Civil Service pension
  • Access to learning and development across a wide range of roles and professions
  • Support for your health and wellbeing
  • The opportunity to be at the heart of UK parliamentary democracy

We know flexibility matters. Wherever possible, we’ll support working patterns that work for you — including hybrid working, job share or adjusted hours. We’ll be open about what’s possible for this role.

Ready to apply? If you’re looking for a role where you can belong, grow and make a difference, we’d love to hear from you. Please complete your online application by 23:59 on Wednesday 17 June.

Business Support Manager in London employer: House of Lords

As a Business Support Manager within the HR Office, you will thrive in a collaborative environment that values your contributions to the UK's parliamentary democracy. With generous benefits such as 30 days of annual leave, a robust Civil Service pension, and a commitment to employee wellbeing and development, this role offers a unique opportunity to grow professionally while making a meaningful impact. Located on the historic Parliamentary Estate in Westminster, you will be part of a community dedicated to supporting each other and fostering a positive workplace culture.

House of Lords

Contact Details:

House of Lords Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Support Manager in London

Tip Number 1

Network like a pro! Reach out to people in your field, especially those connected to the HR Office or Parliament. A friendly chat can open doors and give you insights that a job description just can't.

Tip Number 2

Prepare for interviews by researching the House of Lords and its current initiatives. Show us you’re not just interested in the role but also in contributing to something bigger — it’ll make you stand out!

Tip Number 3

Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being clear and confident will help us see your potential as a Business Support Manager.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Business Support Manager in London

Organisational Skills
Time Management
Problem-Solving Skills
Analytical Skills
Administrative Skills
Attention to Detail
Financial Management Understanding

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Manager. Use keywords from the job description to show that you understand what we’re looking for.

Show Off Your Organisational Skills:Since this role is all about keeping things running smoothly, don’t forget to showcase your organisational and time-management skills in your application. Give examples of how you've successfully managed projects or tasks in the past.

Communicate Clearly:Strong written communication is key for this position. Ensure your application is clear, concise, and free of errors. We want to see that you can produce accurate and professional documents right from the start!

Be Yourself:We’re looking for someone who can fit into our collaborative community. Let your personality shine through in your application! Share your passion for supporting the parliamentary democracy and how you can contribute to our team.

How to prepare for a job interview at House of Lords

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Manager in the HR Office. Familiarise yourself with the key tasks mentioned in the job description, such as business planning and risk management. This will help you demonstrate your knowledge and show how your skills align with their needs.

Showcase Your Organisational Skills

Since this role requires excellent organisational and time-management skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly — this will highlight your personal effectiveness.

Communicate Clearly and Confidently

Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few key points about your previous roles that showcase your ability to produce accurate documents and communicate effectively with diverse stakeholders.

Demonstrate Your Interest in Parliament

Having an understanding of corporate governance processes and a genuine interest in the work of the House of Lords can set you apart. Do some research on current issues facing Parliament and be prepared to discuss how you can contribute to their mission. This shows you're not just looking for any job, but that you're passionate about making a difference in this unique environment.