At a Glance
- Tasks: Support the UK’s parliamentary democracy by managing HR operations and promoting a positive work environment.
- Company: Join a collaborative community at the heart of the UK Parliament.
- Benefits: Enjoy 30 days annual leave, a generous pension, and health support.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real impact while developing your skills in a unique historical setting.
- Qualifications: Strong organisational, communication, and interpersonal skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
As a Business Support Manager in the HR Office, you’ll play an important role in supporting the UK’s parliamentary democracy. Your work will help members of the House of Lords carry out their responsibilities effectively — contributing to something bigger than any one role. You’ll be part of a collaborative community, working alongside colleagues from a wide range of professions. Together, we make Parliament happen. You’ll be based on the Parliamentary Estate in Westminster — a unique working environment shaped by history and powered by the people who work here today.
What you’ll be doing
- Lead for the HR Office on corporate responsibilities including business planning, business continuity, risk management and freedom of information requests.
- Provide administrative support to the HR Office Senior Management Team, including responsibility for management meetings and managing the Diary Secretary to the Director.
- Oversee the HR Office budgets, including managing the HR Office Admin Network and working closely with the Finance Business Partner on forecasting and end-of-year processes.
- Promote a positive working environment, leading on HR away days and other team events, co-ordinating cross-office activities.
What we’re looking for
- Personal effectiveness: Excellent organisational and time-management skills, and a high level of initiative with strong problem-solving and analytical skills.
- Administrative skills: Proven administrative skills, with strong attention to detail and a basic understanding of financial management processes and numerical literacy.
- Communication skills: Strong oral and written communication skills, with the ability to produce accurate and clear documents.
- Interpersonal skills: The ability to develop effective working relationships and work with diverse stakeholders at all levels.
- Professionalism, tact and discretion: Excellent judgement and ability to use tact and discretion at all times.
It would be even better if you have (or are willing to learn):
- Corporate requirements: An understanding of corporate governance processes and a demonstrable interest in the work of the House of Lords.
What you can expect
The Business Support Manager plays a unique role in the HR Office, working with all the HR teams and supporting the Senior Management Team. This is an ideal role if you like making sure that things happen and organising other people! You’ll be part of a community that values your wellbeing, supports your development, and recognises the contribution you make.
You’ll benefit from:
- 30 days annual leave (rising to 35 after one year), plus public holidays
- A generous Civil Service pension
- Access to learning and development across a wide range of roles and professions
- Support for your health and wellbeing
- The opportunity to be at the heart of UK parliamentary democracy
We know flexibility matters. Wherever possible, we’ll support working patterns that work for you — including hybrid working, job share or adjusted hours. We’ll be open about what’s possible for this role.
Ready to apply? If you’re looking for a role where you can belong, grow and make a difference, we’d love to hear from you. Please complete your online application by 23:59 on Wednesday 17 June 2026.
Locations
Business Support Manager in London, Westminster employer: House of Lords
As a Business Support Manager within the HR Office, you will be part of a collaborative community dedicated to supporting the UK's parliamentary democracy. Located on the historic Parliamentary Estate in Westminster, this role offers a unique working environment with generous benefits such as 30 days annual leave, a Civil Service pension, and opportunities for professional development. The company fosters a positive work culture that values employee wellbeing and flexibility, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager in London, Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and maybe even a referral — which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the House of Lords and its recent initiatives. Show us that you’re not just interested in the role, but also in the bigger picture of parliamentary democracy.
✨Tip Number 3
Practice your communication skills! Mock interviews with friends can help you articulate your thoughts clearly and confidently. Remember, we want to see your personality shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the position. Plus, it’s just good manners!
We think you need these skills to ace Business Support Manager in London, Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Manager. We want to see how you can contribute to supporting the UK’s parliamentary democracy!
Show Off Your Organisational Skills:Since this role requires excellent organisational and time-management skills, give us examples of how you've successfully managed projects or tasks in the past. We love a good story about problem-solving!
Communicate Clearly:Your written communication skills are key for this position. Ensure your application is clear, concise, and free from errors. We appreciate attention to detail, so make every word count!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at House of Lords
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Manager in the HR Office. Familiarise yourself with the key tasks mentioned in the job description, such as business planning and risk management. This will help you demonstrate your knowledge and show how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational and time-management skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might want to prepare a few key points about your experience that highlight your ability to produce accurate documents and communicate effectively with diverse stakeholders.
✨Demonstrate Your Interpersonal Skills
This role involves working with various teams and stakeholders, so be prepared to discuss how you've built effective working relationships in the past. Think of specific examples where your professionalism, tact, and discretion made a positive impact on your team or project.
