At a Glance
- Tasks: Serve drinks and provide top-notch customer service in a vibrant bar environment.
- Company: Join the Catering and Retail Services team at the iconic House of Lords.
- Benefits: Flexible hours, evening shifts, and a unique experience working onsite at Parliament.
- Other info: Dynamic role with opportunities to work in various service areas.
- Why this job: Be part of a historic venue while honing your hospitality skills and maximising sales.
- Qualifications: No specific qualifications required, just a passion for great service and teamwork.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a Bar Assistant - Variable Hours to join our Catering and Retail Services team at the House of Lords. This is a position where you will ensure that a high standard of customer service and presentation is always offered through the provision of food and beverages for Peers, their guests, and Staff of the House. You will maximise sales and profitability and achieve targets through your prompt and efficient service.
This role will usually be based in the Woolsack bar; however, there is a requirement to cover other service areas of the Catering and Retail Services Department when the needs of the House demand, including the River Restaurant and Bar, and require a range of service skills. Variable hours staff are booked one week ahead according to business needs and their availability. This position is predominantly evening based and an opportunity to work onsite at Parliament!
You'll be accountable for/to:
- Work effectively, ensuring that the highest standards of customer service are maintained at all times.
- Dispense a range of alcoholic and non-alcoholic beverages, in a timely and efficient manner.
- Ensure that high standards of housekeeping, cleanliness of premises and equipment are maintained at all times.
- A proactive approach to maximising additional sales opportunities for increasing revenue and profitability.
- Ensure good rotation of stock at all times and that sale points are stocked for service.
- Be responsible for accurate cash and card handling.
Bar Assistant - Variable Hours - Westminster, SW1A 0PW in Chinatown employer: House of Lords
Joining our team as a Bar Assistant at the House of Lords offers a unique opportunity to work in a prestigious environment while delivering exceptional customer service. With a focus on employee growth and development, we provide flexible working hours that cater to your availability, alongside a supportive work culture that values teamwork and excellence. Experience the rewarding atmosphere of serving Peers and their guests, all while being part of a historic institution that prioritises its staff's well-being and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Assistant - Variable Hours - Westminster, SW1A 0PW in Chinatown
✨Tip Number 1
Get to know the venue! Familiarise yourself with the House of Lords and its atmosphere. This will help you connect with the team and show your enthusiasm during interviews.
✨Tip Number 2
Practice your customer service skills! Think about how you can provide top-notch service, especially in a busy bar environment. Role-play scenarios with friends to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former staff on LinkedIn or social media. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at the House of Lords.
We think you need these skills to ace Bar Assistant - Variable Hours - Westminster, SW1A 0PW in Chinatown
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to ensure customers are happy, especially in a busy bar environment like the Woolsack.
Be Specific About Your Availability:Since this role involves variable hours, it’s super important to be clear about when you can work. Let us know your availability upfront so we can see how you fit into our schedule!
Demonstrate Your Team Spirit:We’re all about teamwork here at the House of Lords. In your application, share examples of how you’ve worked well with others in past roles. This will show us that you’re ready to jump in and support your colleagues.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at House of Lords
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about examples where you've gone above and beyond for a customer, as this role is all about providing top-notch service to Peers and their guests.
✨Familiarise Yourself with the Venue
Do a bit of research on the House of Lords and its catering services. Knowing the different areas like the Woolsack bar and River Restaurant will show that you're genuinely interested in the position and ready to hit the ground running.
✨Prepare for Situational Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or managing a busy service period. Practising your responses can help you feel more confident and articulate during the interview.
✨Show Your Flexibility
Since this role involves variable hours, be prepared to discuss your availability and willingness to cover different service areas. Highlight any previous experience in similar roles where you've had to adapt quickly to changing demands.
