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- Tasks: Serve food and drinks while providing top-notch customer service at the House of Lords.
- Company: Join the iconic House of Lords and be part of a historic team.
- Benefits: Enjoy 30 days annual leave, a generous pension, and health programmes.
- Why this job: Experience working in Parliament and witness history in the making!
- Qualifications: Strong communication skills and a good understanding of bar operations.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
The predicted salary is between 13 - 16 £ per hour.
We are looking for a Bar Assistant to join our Catering and Retail Services Office at the House of Lords. This is a position where you will ensure that a high standard of customer service and presentation is always offered through the provision of food and beverages for Peers, their guests, and Staff of the House. You will maximise sales and profitability and achieve targets through your prompt and efficient service. This position is predominantly evening based and an opportunity to work onsite at Parliament!
You will be accountable for:
- Working effectively, ensuring that the highest standards of customer service are maintained at all times.
- Dispensing a range of alcoholic and non-alcoholic beverages, in a timely and efficient manner.
- Ensuring that high standards of housekeeping, cleanliness of premises and equipment are maintained at all times.
- A proactive approach to maximising additional sales opportunities for increasing revenue and profitability.
- Ensuring good rotation of stock at all times and that sale points are stocked for service.
- Being responsible for accurate cash and card payment handling and for the float at the end of the shift.
What we are looking for:
- A strong and confident communicator.
- Knowledgeable with a good understanding of Bar operations.
- A good standard of customer service.
What you will get in return:
- 30 days annual leave (increasing to 35 after one year's service).
- Generous pension scheme.
- Parliamentary health and wellbeing programme.
- The opportunity to witness history in the making!
The work we do is vital to the House of Lords, and you will be a pivotal member of the team strengthening the work of the House.
The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:
- Make laws.
- Check and challenge the actions of the government through questions and debates.
- Investigate public policy and provide a forum of independent expertise.
Please complete your online application by 23:55 on Sunday 5th April 2026. If you require any reasonable adjustments during the application process, please contact HL Recruitment.
Job offers are standardly offered at the minimum of the salary range. The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates with diverse characteristics, including different ages, caring responsibilities, disability, sex, gender reassignment/trans, marriage and civil partnership, pregnancy and maternity, race/ethnicity, religion or belief, sexual orientation and socio-economic status. We welcome discussions about flexible working arrangements and reasonable adjustments.
Bar Assistant employer: House of Lords
Contact Detail:
House of Lords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Assistant
✨Tip Number 1
Get to know the venue! If you're eyeing a Bar Assistant role at the House of Lords, pop by for a drink or two. Familiarising yourself with the atmosphere and service style can give you a leg up in interviews.
✨Tip Number 2
Brush up on your drink knowledge! Knowing your cocktails from your mocktails will impress the hiring team. We recommend researching popular drinks and even trying your hand at mixing them at home.
✨Tip Number 3
Practice your customer service skills! Role-play with friends or family to nail down how to handle tricky situations or demanding customers. Remember, a confident communicator is key in this role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at the House of Lords. Don’t miss out on this unique opportunity!
We think you need these skills to ace Bar Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out and show us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Bar Assistant role. Highlight your relevant experience in customer service and bar operations. We love seeing how your skills align with what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the best candidate for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at the House of Lords!
How to prepare for a job interview at House of Lords
✨Know Your Drinks
Brush up on your knowledge of both alcoholic and non-alcoholic beverages. Be prepared to discuss popular drinks, cocktail recipes, and how to serve them. This will show that you’re not just a warm body behind the bar but someone who genuinely understands bar operations.
✨Customer Service is Key
Think about examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview. Highlighting your ability to handle difficult situations with grace will impress the interviewers.
✨Show Your Proactivity
Prepare to discuss how you can maximise sales opportunities. Think of ways you could upsell or suggest additional items to customers. Showing that you have a proactive mindset will demonstrate your commitment to increasing revenue and profitability.
✨Be Ready for Practical Questions
Expect questions that may require you to think on your feet, such as how you would handle a busy shift or a difficult customer. Practising these scenarios beforehand will help you respond confidently and effectively during the interview.