At a Glance
- Tasks: Support logistics by arranging movements and troubleshooting courier issues.
- Company: Join House of Hackney, a brand committed to sustainability and community.
- Benefits: Work 4 days a week with a focus on work-life balance.
- Other info: Dynamic role with opportunities for growth in a creative environment.
- Why this job: Be part of a mission-driven team making a positive impact on the environment.
- Qualifications: Experience in logistics and strong organisational skills required.
The predicted salary is between 22950 - 28050 £ per year.
Role: Logistics Administrator
Reporting To: Operations & Logistics Manager
Based In: London Office, Shoreditch (onsite)
Working Pattern: 4 days a week, Tues-Fri
The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills and passion for the brand can be demonstrated.
Our Purpose: House of Hackney is a restoration project rooted in Nature, Craft, Community and Awe! Inspired by Nature's living systems, we use creativity and business as catalysts to regenerate our common home. We are deeply committed to shifting from being a B Corp sustainable business to a truly regenerative one, giving back more than we take. We are a work in progress and the successful candidate will have an innovative and proactive approach in everything they do to support this commitment and our wider mission.
The Role: The Logistics Administrator will be an essential support to the team by arranging logistic movements and troubleshooting courier issues to ensure products get to where they need to go. An organised problem solver will be at the core of this role and will enable you to thrive with House of Hackney.
- Customer Experience:
- Work hand in hand with customer services and internal teams to ensure the customer expectations and delivery promises are always met.
- Ensure all orders are correctly packaged (in line with Company standards). Any failures are investigated with all external agencies and are reported and escalated.
- Ensure packages are compliant with international shipment regulations.
- Key point of contact for courier, WH and 3PL account managers, working closely to ensure efficient and accurate shipping of orders.
- Consider all logistic movements ensuring best freight/courier options selected and shipments consolidated as much as possible to reduce carbon impact.
- Process ownership:
- Ensure compliance of all processes and activities within the Warehouse and adherence to the Global SLAs.
- Be first point of contact to the Warehouse account managers for any issues and resolve them in a timely manner.
- Resolve urgent order fulfilment issues as they arise, especially related to shipping and logistics.
- Review invoices from service providers and ensure invoices are correct, flagging to management areas for concern or incorrect costs.
- Support team internally during shoots, sample sales and special projects by controlling stock movements and liaising with couriers.
- Ensure orders ship on the correct method, and that the 3PL are processing order types correctly to the customer type.
- Ensure orders ship under the correct Tax code, and method to minimise VAT charges reflecting latest incoterms/tariffs/EU regulations.
- Flag recurring issues to manager for resolution.
- Support team with any stock related requests/movements within the organisation.
Requirements:
- Previous experience in a logistics role, overseeing domestic and international shipments.
- An understanding of import duty and commodity codes, and shipment methods.
- Highly organised.
- Microsoft Office skills.
- Personal alignment to House of Hackney ethos and values.
Logistics Administrator - 3 months FTC employer: House of Hackney
House of Hackney is an exceptional employer, offering a unique opportunity to work in a vibrant Shoreditch location with a strong commitment to sustainability and community. The company fosters a collaborative work culture that encourages innovation and personal growth, providing employees with the chance to contribute to meaningful projects while enjoying a flexible 4-day work week. With a focus on employee well-being and development, House of Hackney stands out as a place where passion for the brand and dedication to regenerative practices are truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Administrator - 3 months FTC
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Logistics Administrator - 3 months FTC
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Logistics Administrator - 3 months FTC in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at House of Hackney. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at House of Hackney
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at House of Hackney and demonstrate your readiness to engage with their systems right away.
