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- Tasks: Be the friendly face of our hotel, welcoming guests and answering their queries.
- Company: Join the House of George W. Davies Hotel in the picturesque Cotswolds.
- Benefits: Enjoy staff discounts, preferential rates, paid leave, and a pension scheme.
- Why this job: Be part of a supportive team that values your well-being and growth.
- Qualifications: No specific experience needed; just bring your passion and great communication skills.
- Other info: This is a part-time role with excellent training opportunities.
The predicted salary is between 20000 - 28000 £ per year.
We are currently seeking a passionate Part-Time Receptionist to join the team here at House of George. This is an exciting opportunity for a talented and driven individual to be a part of the launch of the House of George W. Davies Hotel, nestled in the beautiful village of Broadway in the Cotswolds.
We are looking for a Receptionist who will be a pioneer in the guest experience and service beyond expectations. As a Receptionist, you will be responsible for creating a warm and welcoming first impression for our guests. Your tasks will include but will not be limited to:
- Creating a warm, welcoming and lasting impression for our guests.
- Providing a genuine, attentive, and friendly service to our guests in order to reflect House of George standards.
- Answering any questions or queries regarding check in/check out times, room availability, hotel services etc.
- Being a team player who communicates well with all colleagues.
- Always being well presented and in correct uniform.
- Having good knowledge of hotel booking systems beneficial but not essential.
- Anticipating guests' needs and providing them with a personalised, crafted experience.
- Being an ambassador for House of George as well as someone who embodies our values and commitment to our teams.
- Supporting other departments whenever required, demonstrating a strong sense of teamwork and flexibility.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our family from day one. You can rely on us to support you as you settle into your journey with us and make the House of George W. Davies ‘Your Place to Shine’.
In return we offer:
- Excellent staff discounts on stays, food and drink.
- Preferential room rates for friends and family.
- 23 days paid annual leave excluding bank/public holidays on pro rata basis.
- Company Pension Scheme.
- Excellent training and development opportunities.
- A place that puts colleague well-being at the top of its priorities.
If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.
Receptionist employer: House of George W. Davies Broadway
Contact Detail:
House of George W. Davies Broadway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the House of George's values and mission. Understanding what they stand for will help you align your responses during the interview, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Practice your customer service skills. Since the role is all about creating a warm and welcoming atmosphere, think of examples from your past experiences where you went above and beyond for a guest or customer. This will help you demonstrate your ability to provide exceptional service.
✨Tip Number 3
Research common hotel booking systems. Even if it's not essential, having a basic understanding of how these systems work can give you an edge. You might even want to mention any relevant experience you have with similar software during your conversation.
✨Tip Number 4
Showcase your teamwork skills. The job description highlights the importance of being a team player, so be ready to discuss how you've successfully collaborated with others in previous roles. This will demonstrate your ability to contribute positively to the team at House of George.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities the House of George is looking for in a Receptionist. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your commitment to providing excellent guest experiences. Mention specific examples from your past experiences that demonstrate your ability to create a warm and welcoming environment.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or hospitality. Include details about your communication skills, teamwork, and any experience with hotel booking systems, even if it's not essential.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Receptionist role.
How to prepare for a job interview at House of George W. Davies Broadway
✨Show Your Warmth
As a Receptionist, your role is all about creating a welcoming atmosphere. During the interview, demonstrate your friendly and approachable nature. Smile, maintain eye contact, and use positive body language to convey warmth and enthusiasm.
✨Know the Company
Familiarise yourself with House of George and its values before the interview. Understanding their commitment to guest experience and teamwork will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult guest or manage multiple tasks at once. Prepare specific examples from your past experiences that highlight your problem-solving skills and ability to provide excellent service.
✨Dress the Part
First impressions matter, especially in a hospitality role. Dress professionally and ensure you are well-presented for the interview. This not only shows respect for the interviewers but also reflects the standards you would uphold as a Receptionist.