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- Tasks: Engage customers, assist with queries, and deliver exceptional service to drive sales.
- Company: Join a dynamic retail environment focused on customer loyalty and bespoke service.
- Benefits: Flexible hours, opportunities for personal development, and a vibrant team culture.
- Why this job: Be part of a team that values creativity, customer connection, and continuous learning.
- Qualifications: Customer-facing experience, passion for sales, and strong communication skills required.
- Other info: Variable hours with no guaranteed schedule; valid passport or work permit needed.
A customer-focused role driving customer loyalty and sales through the provision of an individual bespoke service.
The role has accountability for delivering exceptional service to achieve personal and business targets. It requires inspiring customers through your belief and love of our products. We are seeking someone who strives to continuously learn and develop their service skills, product knowledge, and behaviours in our dynamic retail environment. Successful candidates will actively share ideas and identify opportunities to enhance the store environment and grow the business.
While primarily a customer-facing role, flexibility to support colleagues in other store areas when needed is required.
Key Accountabilities:
- Greet and engage with customers upon arrival and answer initial queries, e.g., where is buy and collect.
- Assist customers with security tags left on at barriers.
- Support on nearby tills if necessary.
- Deliver a world-class customer experience that is unrivalled in the marketplace.
- Help style customers with attention to detail by actively listening to their needs.
- Introduce and demonstrate enthusiasm for all multi-channel services to drive sales and build loyalty.
- Resolve queries effectively face-to-face or via telephone.
- Maintain replenishment standards and ensure product availability through excellent stockroom and back-of-house management.
- Maintain high standards of personal presentation.
- Support in-store events by providing ideas and feedback for improvements.
- Maintain sophisticated retail and visual standards to attract customers and drive sales.
- Participate actively in loss prevention initiatives.
- Adhere to all health and safety policies at all times.
Qualifications:
- Relevant customer-facing experience.
- Passion for enhancing customers\’ shopping experience.
- Desire and ability to meet sales targets.
- Confident communication skills with colleagues and customers.
- Team player mentality.
Additional Information:
This role has variable hours with no guaranteed weekly schedule. Some weeks may offer no hours.
Please note that applicants must hold a valid passport for the country of the vacancy or obtain a work permit. For more info, visit our Blog.
Do not include bank or payment details in your application. Applications should be submitted via the \’Apply now\’ button.
Created on 29/06/2025 by TN United Kingdom
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Temporary Sales Assistant employer: House of Fraser
Contact Detail:
House of Fraser Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Assistant
✨Tip Number 1
Familiarise yourself with our products and services before your interview. Being able to speak passionately about what we offer will show your enthusiasm and help you connect with customers effectively.
✨Tip Number 2
Practice your customer engagement skills. Think of scenarios where you can demonstrate how you would greet customers, handle queries, and provide tailored service to enhance their shopping experience.
✨Tip Number 3
Showcase your teamwork abilities. Be ready to discuss examples of how you've supported colleagues in previous roles, as this is crucial for maintaining a flexible and collaborative store environment.
✨Tip Number 4
Prepare to share ideas on improving the store environment. Think creatively about how you can contribute to enhancing customer experiences and driving sales, as we value innovative input from our team members.
We think you need these skills to ace Temporary Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Temporary Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV showcases relevant customer-facing experience and emphasises your passion for enhancing the shopping experience. Use specific examples to demonstrate your ability to meet sales targets and work effectively in a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills and your commitment to delivering exceptional customer service. Mention any ideas you have for enhancing the store environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-focused role.
How to prepare for a job interview at House of Fraser
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will demonstrate your commitment to enhancing the shopping experience.
✨Know the Products Inside Out
Familiarise yourself with the products offered by the company. During the interview, be prepared to discuss your favourite products and how you would recommend them to customers. This shows that you are genuinely interested in the role and can inspire customers with your knowledge.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've supported colleagues in previous roles, especially in busy retail environments. This will show that you understand the importance of collaboration in achieving sales targets and maintaining a positive store atmosphere.
✨Be Ready to Discuss Sales Strategies
Prepare to talk about your approach to meeting sales targets. Think of strategies you’ve used in the past to drive sales and build customer loyalty. This will illustrate your proactive mindset and willingness to contribute to the business's growth.
