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For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and enhance customer service in a premium retail environment.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products with a rich 50-year legacy.
- Benefits: Enjoy a competitive salary, monthly bonuses, staff discounts, and engaging brand training days.
- Why this job: Be part of a passionate team that values creativity, teamwork, and personal development.
- Qualifications: 3+ years in retail, with 2+ years in management; strong communication and analytical skills required.
- Other info: Opportunity to work in a vibrant store environment with a focus on personal growth.
The predicted salary is between 25000 - 35000 £ per year.
Supervisor – Ralph Lauren – Glasgow
Company Description
About us
Ralph Lauren is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For over 50 years, Ralph Lauren\’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.
\’\’All things are possible at this company\’\’ I hear that countless times from so many of you all over the World. We don\’t merely dream \’\’the impossible dream\’\’. We do it, we live and, for almost fifty years, we have made it through our passion, energy, talent and teamwork.
Ralph Lauren
We are now looking for a Supervisor to join the Ralph Lauren team in our Frasers Store in Glasgow
Job Description
POSITION SUMMARY
Directly responsible for the sales and KPI performance in assigned department/s
Partnering with Brand Liaison Officer, Frasers buying, RL wholesale team to build on business opportunities and achieve business performance goals: Retail sales, increase AUR, seasonal sell outs etc.
Leading weekly host store management meetings and participate in and contribute to regional Ralph Lauren meetings.
Communicating with host store staff daily on individual sales goals, and other key performance indicators, product sales and other information to help them provide unparalleled service and achieve goals. Delivering company customer service initiatives and continually searching for ways to improve service; managing the store in a way that always services the customer first and manages tasks second
Collaborate in the the recruitment, selection, supervision, and development of the team
Collaborate with store management team on performance reviews and agreeing Personal Development Plans to support retention Training and testing the team on product Knowledge Communicating clear sales and service goals and expectations to sales team, providing coaching, training and constructive feedback on a regular basis Using department business reports, profiling, and space analysis information effectively Managing the department environment to ensure it represents the brand, complies with creative and product presentation
Establishing and maintaining an effective replenishment processes in line with store requirements
Oversee merchandise install directives and ensure standards are effectively maintained
Promoting and managing a high level of security discipline
Qualifications
EXPERIENCE & ATTRIBUTES
You\’ll have a minimum of +3 years of progressive retail experience.
You\’ll have a minimum 2 year\’s store/dept management experience in the service or fashion retail industry.
To have a genuine passion for our brand, as well as an in-depth knowledge of the retail market including competitor activity
Possess strong communication and interpersonal skills, energetic and authentic showing a clear presence on the
shop floor.
A desire to build relationships and promote teamwork and develop people.
You\’ll be confident in giving feedback that promotes positive behavioral change.
High level of analytical and reporting skill
To be action orientated and solution driven to achieve results
To be competent in IT systems to include excel, Microsoft word
You\’ll be a team player who recognizes and celebrates the contributions and achievements of others.
Additional Information
The Rewards:
- Basic rate salary 30,222 per annum
- Monthly commission
- Monthly and quarterly bonus
- Brand training and engagement days
- Group rewards and recognition
- 20% Staff Discount across all Frasers group Stores
- Excellent bonus scheme paid monthly
- Uniform discount
Supervisor - Ralph Lauren - Glasgow employer: House of Fraser
Contact Detail:
House of Fraser Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Ralph Lauren - Glasgow
✨Tip Number 1
Familiarise yourself with Ralph Lauren's brand values and product lines. Understanding their unique selling points and how they position themselves in the market will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Network with current or former employees of Ralph Lauren, especially those in supervisory roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples from your previous retail management experience that showcase your ability to lead a team, drive sales, and improve customer service. Tailoring your experiences to align with the job description will make you stand out.
✨Tip Number 4
Stay updated on current trends in the fashion retail industry and be ready to discuss how these trends could impact Ralph Lauren. Showing that you are proactive and knowledgeable about the market can impress hiring managers.
We think you need these skills to ace Supervisor - Ralph Lauren - Glasgow
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Supervisor position at Ralph Lauren. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, particularly any management roles. Emphasise your achievements in sales performance and team leadership to align with the job requirements.
Write a Strong Cover Letter: In your cover letter, express your passion for the Ralph Lauren brand and your understanding of the retail market. Highlight specific examples of how you've successfully led teams and improved sales in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at House of Fraser
✨Show Your Passion for the Brand
Make sure to express your genuine enthusiasm for Ralph Lauren and its products during the interview. Share specific examples of how you connect with the brand's values and aesthetics, as this will demonstrate your alignment with their culture.
✨Highlight Your Leadership Experience
Since the role requires supervising a team, be prepared to discuss your previous management experiences. Share stories that showcase your ability to lead, motivate, and develop a team, as well as how you've handled challenges in a retail environment.
✨Prepare for KPI Discussions
Familiarise yourself with key performance indicators relevant to retail, such as sales targets and customer service metrics. Be ready to discuss how you've successfully met or exceeded these in past roles, as this will show your understanding of the business side of retail.
✨Demonstrate Strong Communication Skills
Effective communication is crucial for this position. Practice articulating your thoughts clearly and confidently, and be prepared to provide examples of how you've effectively communicated goals and feedback to your team in the past.
