At a Glance
- Tasks: Support the sales team with order processing, customer communication, and data management.
- Company: Leading supplier of high-quality baby and childrenswear based in Slough.
- Benefits: Join a dynamic team with opportunities for growth and development.
- Why this job: Be part of a vibrant industry and make a difference in customer service.
- Qualifications: Experience in sales administration or customer service is preferred.
- Other info: A proactive attitude and strong communication skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a leading supplier of high-quality baby and childrenswear. Based in Slough, Berkshire, they pride themselves on delivering exceptional products and customer service. They are now looking to expand their dynamic team with a proactive and organised Sales Administrator who will play a vital role in supporting the sales team and ensuring smooth operations between internal departments and high street retailers.
Role Overview
Reporting to the Head of Ops / sales, the Sales Administrator will provide essential administrative support to the sales function, ensuring smooth and efficient processing of orders, handling customer communications, and managing key sales data. The role will involve a wide range of administrative tasks including order entry, customer support, report generation, and ensuring the accurate tracking of sales information. The successful candidate will be an integral part of the sales team, helping to ensure excellent customer service and efficient operations.
Responsibilities
- Order Processing & System Management
- Accurately log customer orders into the ERP system and ensure timely processing.
- Monitor the lifecycle of customer orders from receipt to delivery, addressing any issues or discrepancies.
- Reporting & Data Management
- Generate and maintain various sales-related reports, including sales history, inventory levels, and product data.
- Ensure data in the ERP system is up-to-date and accurate by conducting regular reviews.
- Customer Communication & Support
- Act as the first point of contact for customer queries, offering prompt and professional responses.
- Provide administrative support to the sales team, including assisting with customer relationship management, order updates, and information gathering.
- Assist the sales team with administrative duties such as coordinating customer appointments, handling email correspondence, and scheduling meetings.
- Provide support in follow-up tasks after customer meetings, ensuring that all commitments are met.
- Sample Coordination
- Manage the inbound, tracking, and storage of product samples for customers and internal teams, ensuring easy access and organization.
- Cross-functional Collaboration
- Work closely with the sales team and other departments such as design, production, and logistics to ensure smooth operations and customer satisfaction.
Skills & Attributes
- A positive, proactive attitude with a willingness to learn and take on new challenges in a dynamic work environment.
- Strong Communication Skills
- Excellent written and verbal communication skills, with the ability to interact with internal and external stakeholders professionally.
- Proficiency in MS Office & Excel
- Competent in Microsoft Office, especially Excel, to manage data, create reports, and track customer information.
- Organisational & Time-Management Skills
- Strong organisational skills with the ability to prioritise tasks, meet deadlines, and manage a varied workload effectively.
- Attention to Detail
- A meticulous approach to data entry and order processing to ensure accuracy.
- Team Player
- Strong interpersonal skills, able to work collaboratively with different departments and take initiative in a team environment.
Experience & Qualifications
- Previous experience in a sales administration or customer service role within a fashion retail or wholesale sector.
- Familiarity with ERP systems and order processing software is a plus, but not essential.
- Strong organisational and multitasking abilities with the capability to manage multiple tasks simultaneously.
WHOLESALE FASHION SALES ADMIN /CHILDENSWEAR in Slough employer: House Of Fashion Associates
Contact Detail:
House Of Fashion Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WHOLESALE FASHION SALES ADMIN /CHILDENSWEAR in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the fashion industry, especially those who work in sales or administration. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or through networking, bring along examples of your work. This could be reports you've generated or any relevant data management you've done. It’s all about proving you can handle the role!
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly with a friendly email expressing your interest in working with them. Attach your CV and let them know how you can contribute to their team, especially in sales administration.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your organisational skills and attention to detail, as these are key for the Wholesale Fashion Sales Administrator role. Let’s get you that dream job!
We think you need these skills to ace WHOLESALE FASHION SALES ADMIN /CHILDENSWEAR in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in sales administration or customer service, especially if they relate to fashion or childrenswear.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and enthusiasm for the role. Mention why you’re excited about working with a leading supplier of baby and childrenswear and how you can contribute to their team.
Show Off Your Organisational Skills: Since the role requires strong organisational abilities, give examples in your application of how you've successfully managed multiple tasks or projects in the past. This will show us you can handle the varied workload.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at House Of Fashion Associates
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their baby and childrenswear lines, and be ready to discuss how your skills can support their sales team. This shows genuine interest and helps you connect with the interviewer.
✨Show Off Your Organisational Skills
Since the role involves a lot of administrative tasks, prepare examples that highlight your organisational abilities. Think about times when you successfully managed multiple tasks or streamlined processes. Be specific about the tools you used, especially if you're familiar with ERP systems.
✨Practice Your Communication
As a Sales Administrator, you'll be the first point of contact for customers. Practise clear and professional communication. You might even want to role-play common customer scenarios with a friend to build confidence in your responses.
✨Be Ready to Collaborate
This role requires working closely with various departments. Prepare to discuss how you've successfully collaborated in the past. Share examples of teamwork and how you’ve contributed to achieving common goals, as this will demonstrate your ability to fit into their dynamic team.