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- Tasks: Lead global supply chain and logistics for a premium heritage brand.
- Company: Heritage home textile brand with a commitment to quality and innovation.
- Benefits: Competitive salary, dynamic team environment, and opportunities for impactful leadership.
- Why this job: Shape the future of a growing brand and enhance customer experiences.
- Qualifications: Experience in operations management and strong leadership skills.
- Other info: Join a purpose-driven team focused on efficiency and customer satisfaction.
The predicted salary is between 60000 - 84000 £ per year.
Our client is a heritage home textile brand established in 1850, known for its premium quality, British craftsmanship, and innovation. As they expand globally, they are committed to delivering exceptional experiences at every touchpoint — from first purchase to long-term loyalty.
Our client is looking for a Head of Warehouse Ops who has worked with Premium brands.
Role SummaryThey are now seeking a seasoned Head of Operations to lead global supply chain and logistics across D2C, B2B, and Private Label businesses. This role is pivotal in driving efficiency, customer satisfaction, and long-term scalability, while managing 3PL partnerships in the UK and US, supplier networks, warehouse budgeting, and global freight budgets.
Key Responsibilities- Lead end-to-end supply chain and logistics operations across the UK and US.
- Manage 3PL warehouses and supplier relationships, ensuring service excellence and scalability.
- Own freight and warehouse budgets, driving cost efficiency while improving OTIF delivery performance.
- Optimize inventory planning, demand forecasting, and warehouse utilization to achieve business goals.
- Drive process excellence through Lean, technology adoption (WMS/TMS, automation), and integration across functions.
- Collaborate with senior leadership on strategic planning, ensuring operations align with growth priorities.
- Build and mentor high-performing teams across multiple geographies.
- Warehouse cost efficiency: Maintain warehouse costs at or below 14% of sales.
- Inventory health: Ensure ≤120 days inventory turns with no sales loss.
- SLOB reduction: Keep slow-moving/obsolete stock.
- Freight cost control: Keep freight spend within budget while strengthening delivery performance.
- Service reliability: Achieve consistently high OTIF across all channels and markets.
- Work with a brand steeped in heritage and on the cusp of global growth.
- Opportunity to build meaningful programs that directly shape customer love and business performance.
- Be part of a dynamic, purpose-driven team where your ideas and leadership will shape the future.
HEAD OF OPERATIONS - SUPPLY CHAIN 3PL WAREHOUSE LOGISTICS - D2C / B2B in Nuneaton employer: House Of Fashion Associates
Contact Detail:
House Of Fashion Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HEAD OF OPERATIONS - SUPPLY CHAIN 3PL WAREHOUSE LOGISTICS - D2C / B2B in Nuneaton
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their supply chain processes and be ready to discuss how your experience aligns with their goals. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. This will help you articulate your thoughts clearly and confidently. We believe in you, so let’s make sure you’re ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community making waves in the industry!
We think you need these skills to ace HEAD OF OPERATIONS - SUPPLY CHAIN 3PL WAREHOUSE LOGISTICS - D2C / B2B in Nuneaton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Operations role. Highlight your experience in supply chain management, especially with premium brands, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about operations and how your background in logistics can help drive efficiency and customer satisfaction for our client.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Quantify your achievements in previous roles, like cost savings or improved delivery performance, to give us a clear picture of your impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at House Of Fashion Associates
✨Know Your Numbers
For a role like Head of Operations, it's crucial to be familiar with key metrics such as warehouse cost efficiency and inventory turns. Brush up on your understanding of how to maintain costs at or below 14% of sales and ensure inventory health is optimal. Being able to discuss these figures confidently will show that you’re ready to hit the ground running.
✨Showcase Your Leadership Style
This position requires building and mentoring high-performing teams. Be prepared to share specific examples of how you've successfully led teams in the past, especially in a global context. Highlight your approach to collaboration and strategic planning, as this will resonate well with the company's growth priorities.
✨Emphasise Process Excellence
The client is looking for someone who can drive process excellence through Lean methodologies and technology adoption. Come armed with examples of how you've implemented these practices in previous roles. Discuss any experience you have with WMS/TMS systems and automation, as this will demonstrate your ability to optimise operations effectively.
✨Align with Their Vision
Make sure you understand the brand's heritage and their commitment to exceptional customer experiences. During the interview, express your enthusiasm for being part of a purpose-driven team and how your ideas can contribute to shaping customer love and business performance. This alignment will show that you're not just looking for a job, but are genuinely interested in their mission.
