At a Glance
- Tasks: Manage wholesale sales orders and ensure timely delivery of products.
- Company: Fast-growing fashion brand house in Central Manchester.
- Benefits: Competitive salary, 26 days leave, pension scheme, and health benefits.
- Other info: Opportunity for career growth in a vibrant work environment.
- Why this job: Join a dynamic team and make an impact in the fashion industry.
- Qualifications: Experience in fashion sales operations and strong Excel skills.
The predicted salary is between 36000 - 60000 £ per year.
Our client is the UK’s fast-growing brand house. They own a licence portfolio of brands including Bench, NICCE, HYPE, Castore, Ed Hardy, and Farah, distributing apparel to major online platforms and high‑street retailers. They strive to be a global player in the Streetwear, Sportswear and Lifestyle market.
They are looking for a highly organised and commercially aware Fashion Wholesale Operations Coordinator from a Merchandising background to join their team at their HQ in the Northern Quarter, Manchester. This role sits at the heart of the commercial function, supporting Sales, Merchandising, Logistics and Finance to ensure sales orders are processed accurately, efficiently, and in line with the critical path. This role acts as the link between Sales, Finance, Logistics, and Operations, enabling the sales team to focus on revenue growth while maintaining accuracy, efficiency, and visibility across the order lifecycle. Your focus will be ensuring that the order book reflects commercial reality, customers receive the correct product on time, and internal teams are supported with clear, reliable information.
Key Responsibilities
- Navision Order Book Management
- Maintain and manage the wholesale sales order book within Microsoft Navision, ensuring all orders, call‑offs, amendments and cancellations are accurately reflected.
- Monitor orders, ensuring availability aligns with customer call‑off requirements.
- Ensure pricing, quantities, delivery dates and customer data are correct and kept up to date.
- Investigate and resolve order discrepancies, escalating issues where required.
- Critical Path & Call‑Off Management
- Track orders through the critical path from order placement to dispatch.
- Manage customer call‑offs in line with agreed delivery windows and stock availability.
- Liaise with Merchandising and Logistics to resolve risks to delivery dates.
- Proactively flag delays, short shipments, or availability issues to Sales.
- Cross‑Functional Coordination
- Act as a key link between Sales, Merchandising, Logistics and Finance.
- Support Finance with accurate invoicing, revenue recognition, credits and amendments.
- Work closely with the warehouse and logistics teams to ensure orders are released and shipped correctly.
- Respond to internal queries regarding order status, availability and delivery timelines.
- Process & Continuous Improvement
- Identify inefficiencies or recurring issues within order processing and call‑off management.
- Support improvements to Navision workflows, reporting and order controls.
- Document processes and promote best practice across the commercial team.
Skills & Experience
- Previous experience in a fashion sales operations, wholesale admin or merchandising support role.
- Hands‑on experience managing a wholesale order book.
- Strong working knowledge of Microsoft Navision or similar ERP systems.
- Confident using Excel to analyse data and support reporting.
- Excellent attention to detail and ability to manage multiple live orders.
Personal Attributes
- Highly organised and detail‑driven.
- Commercially aware with a problem‑solving mindset.
- Confident communicating across teams and challenging inaccuracies.
What Success Looks Like
- A clean, accurate and commercially realistic order book.
- Orders progressing smoothly through call‑off and dispatch.
- Reduced errors, amends and rework.
Benefits & More
- Competitive salary with an attractive benefits package.
- 26 days annual leave plus bank holidays.
- AVIVA pension scheme with 4% employer contribution.
- Death in service and critical illness cover.
- Access to the WeCare online health platform.
- Discretionary bonus scheme of up to 4% of annual salary.
FASHION WHOLESALE SALES CO-ORDINATOR / MERCHANDISER in Manchester employer: House Of Fashion Associates
House Of Fashion Associates is an exceptional employer, offering a dynamic and collaborative work culture that fosters creativity and innovation in the fast-paced world of pop culture merchandise. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, making it an ideal place for passionate individuals to thrive in their buying careers. Located in Staffordshire, our team enjoys a supportive environment that values each member's contributions and encourages a shared vision for success.
Contact Details:
House Of Fashion Associates Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land FASHION WHOLESALE SALES CO-ORDINATOR / MERCHANDISER in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fashion industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its brands. Understand their market position and recent news. This will help you tailor your answers and show that you're genuinely interested in the role and the brand's vision.
✨Tip Number 3
Practice your communication skills! As a Fashion Wholesale Sales Co-ordinator, you'll need to liaise with various teams. Role-play common scenarios with a friend or use mock interviews to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!
We think you need these skills to ace FASHION WHOLESALE SALES CO-ORDINATOR / MERCHANDISER in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fashion Wholesale Sales Co-ordinator role. Highlight your experience in sales operations and merchandising, and don’t forget to mention any hands-on experience with order management systems like Microsoft Navision.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the fashion industry and how your skills align with the key responsibilities of the role. Show us your personality and enthusiasm!
Showcase Your Attention to Detail:Since this role requires excellent attention to detail, make sure your application is free from typos and errors. Double-check everything before hitting send, as this reflects your ability to manage multiple live orders accurately.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at House Of Fashion Associates
✨Know Your Brands
Before the interview, do your homework on the brands this company represents. Familiarise yourself with their styles, target audience, and market positioning. This will not only show your genuine interest but also help you speak confidently about how you can contribute to their success.
✨Master Microsoft Navision
Since the role involves managing the wholesale sales order book in Microsoft Navision, brush up on your skills with this software. If you have experience with similar ERP systems, be ready to discuss how those skills can transfer. Being able to demonstrate your technical proficiency will set you apart.
✨Showcase Your Organisational Skills
This position requires a highly organised individual. Prepare examples from your past experiences where you successfully managed multiple orders or projects simultaneously. Highlight your attention to detail and how it has positively impacted your previous roles.
✨Communicate Effectively
As a key link between various teams, strong communication skills are essential. Practice articulating how you would handle cross-functional coordination. Think of scenarios where you resolved discrepancies or improved processes, and be ready to share these during the interview.
