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- Tasks: Engage customers with luxury fragrances and deliver exceptional service at John Lewis Westfield.
- Company: Join the prestigious House of Creed, a leader in artisan fragrances.
- Benefits: Part-time hours, competitive pay, and opportunities for career growth.
- Other info: Flexible hours with a dynamic team that values diversity and innovation.
- Why this job: Be part of a luxury experience that goes beyond selling products.
- Qualifications: Experience in luxury retail and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in John Lewis Westfield with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part‑time role: 3 days, 22.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills / Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer‑facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal‑oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast‑paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Re‑Defined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Equal Opportunity Statement
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
Luxury Brand Ambassador - Part Time 3 Days a Week - John Lewis Westfield employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Part Time 3 Days a Week - John Lewis Westfield
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into our fragrances, ingredients, and heritage. The more you know, the better you'll connect with customers and showcase your passion for luxury.
✨Tip Number 2
Practice your storytelling skills! When you can share the unique features and benefits of our products in an engaging way, you'll not only drive sales but also create memorable experiences for our customers.
✨Tip Number 3
Show off your sales prowess! Set personal goals to exceed targets and keep track of your progress. Remember, a proactive approach to customer engagement can make all the difference in a fast-paced retail environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the House of Creed family.
We think you need these skills to ace Luxury Brand Ambassador - Part Time 3 Days a Week - John Lewis Westfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury and fragrances shine through! We want to see how excited you are about the House of Creed and our products. Share any personal experiences or stories that highlight your passion.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We’re looking for candidates who can demonstrate their sales excellence and customer service skills, so be specific about your relevant experiences!
Highlight Your Experience: If you've got experience in luxury retail or a similar role, shout about it! We want to know how you've met and exceeded sales targets in the past. Use concrete examples to show us what you can bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure they get to the right people. Plus, it shows you’re serious about joining our team at the House of Creed.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, the stories behind each scent, and what makes them unique. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Master the Art of Storytelling
As a Luxury Brand Ambassador, storytelling is crucial. Prepare to share how you would engage customers by weaving narratives around the products. Think about how you can connect the luxury experience to the customer’s personal journey, making it memorable and impactful.
✨Showcase Your Sales Skills
Be ready to discuss your previous sales experiences and how you've exceeded targets in the past. Use specific examples that highlight your proactive approach to customer engagement and how you’ve created exceptional experiences that drive sales.
✨Visual Merchandising Matters
Understand the importance of visual presentation in luxury retail. Be prepared to discuss how you would maintain the aesthetic of the Creed counter at John Lewis Westfield. Bring ideas on how to create an inviting atmosphere that reflects the brand's prestige and attracts customers.