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- Tasks: Engage customers with your passion for Balenciaga and drive sales through exceptional service.
- Company: Join the iconic Balenciaga brand, known for its innovative luxury and modern couture.
- Benefits: Enjoy 32 days annual leave, competitive commission, and a clothing allowance.
- Why this job: Be part of a creative team redefining luxury and making memorable customer experiences.
- Qualifications: Exceptional communication skills and a passion for luxury retail are essential.
- Other info: Flexible hours with opportunities for career growth in a dynamic environment.
The predicted salary is between 12 - 15 ÂŁ per hour.
Company background: Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the House of Balenciaga has defined modern couture with its innovations in form and technique. Today it continues to uphold this vision through boundary‑pushing collections for women and men, accessories, and objets d'art. The brand embraces digital innovation, material development, and social responsibility, keeping it at the forefront of modernity. In 2021 the 50th Couture collection reintroduced cutting‑edge elegance.
Welcome to Kering Beauté – established in 2023 to support the Group’s Houses in developing their beauty businesses into growth drivers. The entity places innovation and creativity at the heart of its model to shape tomorrow’s beauty, sustainably and responsibly. Kering is committed to building a diverse workforce. We believe diversity in all its forms enriches the workplace and helps us adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of background.
About the role: We are seeking a Luxury Brand Ambassador, part‑time (2 days a week, 15 hours). The role is based at the Balenciaga counter in Selfridges Trafford.
Purpose: As a Luxury Brand Ambassador, you will uphold the brand’s reputation and deliver an unparalleled, consistent customer experience. Your primary objective is to share knowledge and passion about Balenciaga, drive sales, and maintain the highest standards of customer service.
Key responsibilities:
- Product Knowledge: Develop a deep understanding of Balenciaga’s fragrances, ingredients, and heritage to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure the retail space reflects the luxury of the brand through impeccable visual merchandising standards.
Desired skills and experience:
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer‑facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal‑oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast‑paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fashion, fragrance or beauty products is a plus.
Why Balenciaga?
- Luxury Redefined: We offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that pushes boundaries and creates scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe a diverse team fosters creativity and innovation.
- Career Development: Opportunities for professional development and career growth are plentiful.
Benefits:
- 32 days paid annual leave (pro‑rata for part‑time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & training
- Length of service rewards
Balenciaga Luxury Brand Ambassadors Part Time 2 Days a Week Selfridges Trafford Centre in Stretford employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Balenciaga Luxury Brand Ambassadors Part Time 2 Days a Week Selfridges Trafford Centre in Stretford
✨Tip Number 1
Get to know Balenciaga inside out! Dive deep into the brand's history, products, and values. This knowledge will not only impress during interviews but also help you connect with customers when you're on the shop floor.
✨Tip Number 2
Practice your sales pitch! Think about how you can tell the story of Balenciaga’s products in a way that resonates with customers. Role-play with friends or family to refine your approach and boost your confidence.
✨Tip Number 3
Network like a pro! Attend fashion events or connect with current employees on LinkedIn. Building relationships in the industry can give you insider tips and even lead to job opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your genuine interest in being part of the Balenciaga team at Selfridges Trafford Centre.
We think you need these skills to ace Balenciaga Luxury Brand Ambassadors Part Time 2 Days a Week Selfridges Trafford Centre in Stretford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for Balenciaga shine through! Share why you’re excited about the brand and how it resonates with you. We want to see that spark in your words!
Tailor Your Experience: Make sure to highlight any relevant experience in luxury retail or customer service. We’re looking for those standout moments where you’ve gone above and beyond to create memorable customer experiences.
Be Authentic: Don’t be afraid to show your personality! We value authenticity, so let us get to know the real you. Share your unique perspective on fashion and how you connect with customers.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Balenciaga
Before the interview, dive deep into Balenciaga's history, products, and values. Familiarise yourself with their latest collections and innovations. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you exceeded targets or created memorable customer experiences. Use storytelling to illustrate how you can drive sales at Balenciaga.
✨Emphasise Customer Service Excellence
Balenciaga values exceptional customer service, so be ready to share instances where you went above and beyond for a customer. Highlight your communication skills and how you build relationships that foster brand loyalty.
✨Dress the Part
As a Luxury Brand Ambassador, your appearance matters. Dress in a way that reflects the elegance and style of Balenciaga. This not only shows your understanding of the brand but also sets the tone for the luxury experience you aim to deliver.