At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service in our Manchester Boutique.
- Company: Join the prestigious House of Creed, a leader in artisan fragrances.
- Benefits: Enjoy 32 days annual leave, competitive commission, and career development opportunities.
- Other info: Flexible hours and a dynamic team environment await you.
- Why this job: Be part of a luxury experience that goes beyond selling fragrances.
- Qualifications: Exceptional communication skills and passion for luxury retail required.
The predicted salary is between 25000 - 35000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking Luxury Brand Ambassadors for our new Creed Boutique in Manchester, opening in September 2026, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills / Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
This role is based in our Creed Boutique in Manchester.
Benefits
- 32 days paid annual leave (pro-rated for part-time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & training
- Length of service rewards
Luxury Fragrance Brand Ambassador – Manchester Boutique employer: HOUSE OF CREED
The House of Creed is an exceptional employer, offering a unique opportunity to be part of a prestigious luxury fragrance brand in the heart of Manchester. With a strong commitment to employee growth, we provide extensive career development opportunities, a competitive commission structure, and generous benefits including 32 days of paid annual leave and a clothing allowance. Our inclusive work culture celebrates diversity and innovation, ensuring that every team member can thrive while delivering unparalleled customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Fragrance Brand Ambassador – Manchester Boutique
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into our fragrances, ingredients, and heritage. The more you know, the better you'll engage with customers and drive those sales.
✨Tip Number 2
Practice your storytelling skills! When you can share the unique features and benefits of our products in a captivating way, you'll not only meet but exceed those sales targets. Remember, it's all about creating that luxury experience.
✨Tip Number 3
Show off your passion for luxury! Whether it’s through your communication or how you present yourself, let your enthusiasm shine. Customers love to connect with someone who genuinely cares about the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to shape the future of our boutique.
We think you need these skills to ace Luxury Fragrance Brand Ambassador – Manchester Boutique
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury fragrances shine through! Share why you’re excited about the House of Creed and how you connect with our brand values.
Highlight Relevant Experience:Make sure to showcase any previous experience in luxury retail or customer service. We want to see how you've excelled in similar roles and how that can translate to being a fantastic Brand Ambassador for us.
Be Personable:Your application should reflect your personality! Use a friendly tone and engage us with your storytelling skills. Remember, we’re looking for someone who can create memorable experiences for our customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure they get into the right hands. We can’t wait to hear from you!
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, the stories behind each scent, and the brand's heritage. This knowledge will not only impress your interviewers but also show your genuine passion for the luxury fragrance industry.
✨Master the Art of Storytelling
As a Luxury Brand Ambassador, storytelling is crucial. Prepare to share how you would engage customers by weaving narratives around the fragrances. Think about how you can connect the product features to the customer's emotions and experiences, making each interaction memorable.
✨Showcase Your Sales Skills
Be ready to discuss your previous sales experiences and how you've exceeded targets in the past. Use specific examples that highlight your proactive approach to customer engagement and how you’ve created exceptional customer experiences that foster loyalty.
✨Visual Merchandising Matters
Understand the importance of visual presentation in luxury retail. Be prepared to discuss how you would maintain the boutique's aesthetic and ensure it reflects the brand's prestige. Bring ideas on how to create an inviting atmosphere that enhances the customer experience.
