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- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the prestigious House of Creed at Harvey Nichols Manchester.
- Benefits: Part-time role with flexible hours and opportunities for career growth.
- Why this job: Be part of a luxury brand that values innovation and diversity.
- Qualifications: Experience in luxury retail and a passion for beauty products.
- Other info: Dynamic environment with a focus on personal development.
The predicted salary is between 12 - 16 £ per hour.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Harvey Nichols Manchester with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week on a fixed term contract from April 2026 for up to 12 months.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassador - Part Time 3 Days a Week - Harvey Nichols Manchester - Fixed Term Contract employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Part Time 3 Days a Week - Harvey Nichols Manchester - Fixed Term Contract
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into their fragrances, ingredients, and heritage. This knowledge will not only impress during interviews but also help you connect with customers if you land the role.
✨Tip Number 2
Practice your storytelling skills! When you're chatting about the products, weave in some engaging stories about the brand or specific fragrances. This will make your conversations memorable and show your passion for luxury.
✨Tip Number 3
Showcase your sales prowess! Think of examples from your past experiences where you exceeded targets or created exceptional customer experiences. Be ready to share these during your interview to demonstrate your capability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the House of Creed and being part of our luxury journey.
We think you need these skills to ace Luxury Brand Ambassador - Part Time 3 Days a Week - Harvey Nichols Manchester - Fixed Term Contract
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury and fragrances shine through! We want to see your enthusiasm for the House of Creed and how you can bring that passion to our team.
Tailor Your Experience: Make sure to highlight any relevant experience in luxury retail or customer service. We’re looking for candidates who can demonstrate their ability to engage customers and drive sales, so be specific about your achievements!
Be Personable: Your communication skills are key! Use a friendly and approachable tone in your application. We want to know how you connect with customers and create memorable experiences, so share some examples!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure they get to the right people. We can’t wait to hear from you!
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Before the interview, dive deep into the House of Creed's fragrances. Familiarise yourself with their ingredients, heritage, and unique selling points. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you exceeded targets or created memorable customer experiences. This will demonstrate your ability to drive sales and engage customers effectively.
✨Emphasise Customer Service Excellence
Be ready to share stories that highlight your exceptional customer service skills. Discuss how you've handled challenging situations or gone above and beyond for a customer. This aligns perfectly with the role's focus on delivering an unparalleled customer experience.
✨Dress the Part
As a Luxury Brand Ambassador, your appearance matters. Dress in a way that reflects the luxury of the brand. This not only shows your understanding of the role but also sets a positive tone for the interview, making a great first impression.