At a Glance
- Tasks: Lead a luxury fragrance boutique, drive sales, and inspire your team.
- Company: Join the prestigious House of Creed, known for artisan fragrances.
- Benefits: Enjoy 32 days annual leave, competitive commission, and a clothing allowance.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Be part of a luxury brand and create memorable customer experiences.
- Qualifications: Retail management experience in luxury fragrance or beauty is essential.
The predicted salary is between 30000 - 40000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Boutique Manager to join our Boutique in Manchester, opening in September 2026. This full‑time role (5 days, 37.5 hours per week) involves overseeing our Creed Fragrance division, driving sales, delivering exceptional customer service, and managing a team of Luxury Brand Ambassadors.
Key responsibilities
- Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors.
- Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising at the fragrance counter.
- Relationship Management: Cultivate and maintain strong relationships with stakeholders both internally and externally. Collaborate with external agencies to execute promotional activities effectively.
- Compliance and Administration: Ensure adherence to company policies and streamline administrative processes for efficiency.
- Market Awareness: Stay informed about industry trends and provide strategic insights to enhance business performance.
- Communication and Reporting: Maintain transparent communication channels with superiors and stakeholders. Provide regular reports on sales performance and relevant activities.
- Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide ongoing support and guidance.
- Promotional Activities: Identify and capitalise on promotional opportunities to maximise brand visibility and sales. Collaborate with relevant parties to ensure the success of promotional initiatives.
Qualifications and Skills
- Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector.
- Exceptional leadership abilities and effective team management skills.
- Extensive knowledge of luxury products, with a focus on fragrances.
- Demonstrated ability to exceed sales targets and drive business growth.
- Strong organisational skills and proficiency in administrative tasks.
- Familiarity with retail industry regulations and compliance standards.
Line of reporting
This role reports into the Sales and Education Manager.
Benefits
- 32 days paid annual leave (pro rata for part-time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & training
- Length of service rewards
Equal Opportunity Employer: The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Boutique Manager - Creed Boutique - Manchester employer: HOUSE OF CREED
The House of Creed is an exceptional employer, offering a vibrant work culture that celebrates luxury and craftsmanship in the heart of Manchester. With a strong focus on employee growth, we provide comprehensive training, career progression opportunities, and a competitive benefits package including generous annual leave, commission structures, and unique perks like product allocations and clothing allowances. Join us to be part of a passionate team dedicated to delivering unparalleled customer experiences in the world of artisan fragrances.
StudySmarter Expert Advice🤫
We think this is how you could land Boutique Manager - Creed Boutique - Manchester
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into the House of Creed's history and their unique fragrances. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Tip Number 2
Practice your sales pitch! As a Boutique Manager, you'll need to demonstrate your ability to drive sales. Prepare a few scenarios where you can showcase your skills in upselling and creating memorable customer experiences.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and expectations. This could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Creed family.
We think you need these skills to ace Boutique Manager - Creed Boutique - Manchester
Some tips for your application 🫡
Show Your Passion for Fragrance:When writing your application, let your love for luxury fragrances shine through! Share any personal experiences or knowledge about Creed and its products to show us why you're the perfect fit for the Boutique Manager role.
Highlight Your Leadership Skills:We want to see how you’ve led teams in the past. Use your application to showcase specific examples of how you've motivated and trained team members, especially in a retail environment. This will help us understand your leadership style!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the role. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Boutique Manager position. We can’t wait to hear from you!
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Before the interview, dive deep into the world of Creed fragrances. Familiarise yourself with their unique ingredients and scent profiles. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed a project. Highlight how you motivated your team to achieve sales targets and delivered exceptional customer service, as these are key aspects of the Boutique Manager role.
✨Understand Sales Strategies
Brush up on effective sales techniques and strategies specific to the luxury retail sector. Be ready to discuss how you would drive sales and manage stock levels while maintaining high standards of visual merchandising.
✨Build Relationships
Think about how you can cultivate strong relationships with both customers and stakeholders. Prepare to share your ideas on how to collaborate with external agencies for promotional activities, as this will be crucial for the success of the boutique.
