At a Glance
- Tasks: Be the face of luxury fragrances and create unforgettable shopping experiences.
- Company: Join the prestigious House of Creed, a leader in artisan perfumes.
- Benefits: Enjoy 32 days annual leave, competitive commission, and a clothing allowance.
- Other info: Opportunities for career growth and a diverse, innovative team await you.
- Why this job: Immerse yourself in luxury and elevate customer experiences while driving sales.
- Qualifications: Passion for luxury retail and exceptional communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking Luxury Brand Ambassadors to join our team full time 5 days a week, who have a passion for luxury fragrance, along with a warm, professional demeanour and the ability to create an exceptional shopping experience.
Purpose of the Role
As a Luxury Brand Ambassador for the House of Creed, you will be the face of our prestigious brand, playing a key role in delivering an exceptional customer journey. Your mission is to share your passion and expertise about our heritage and products, elevate the customer experience, and drive sales while upholding our excellent standards of service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Passion for fragrance or beauty products is a plus.
Location
This role is based in London.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Luxury Experience
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Equal Opportunity Employer
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
Contact
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassadors - Full Time - London employer: HOUSE OF CREED
The House of Creed is an exceptional employer, offering a vibrant work culture that celebrates diversity and innovation in the heart of London. With generous benefits such as 32 days of paid annual leave, a competitive commission structure, and ample opportunities for career progression, we empower our Luxury Brand Ambassadors to thrive in their roles while delivering unparalleled luxury experiences to our customers. Join us to be part of a prestigious brand that values your passion for fragrance and commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Brand Ambassadors - Full Time - London
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into our fragrances, ingredients, and heritage. The more you know, the better you'll connect with customers and showcase your passion.
✨Tip Number 2
Practice your storytelling skills! When chatting with customers, share engaging tales about our products. This not only elevates their experience but also helps you hit those sales targets.
✨Tip Number 3
Show off your personality! A warm and professional demeanour goes a long way in luxury retail. Make sure every customer feels valued and leaves with a memorable experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely excited about joining our team.
We think you need these skills to ace Luxury Brand Ambassadors - Full Time - London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury fragrances shine through! Share why you're excited about the House of Creed and how you connect with our brand's heritage.
Tailor Your Experience:Make sure to highlight any relevant experience in luxury retail or customer service. We want to see how your background aligns with the role of a Luxury Brand Ambassador and how you can elevate the customer experience.
Be Personable:Your written application should reflect your warm and professional demeanour. Use a friendly tone and engage us with your storytelling skills, just like you would with customers in-store!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure they’re reviewed by the right people. We can’t wait to hear from you!
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrance
Before the interview, dive deep into the House of Creed's fragrances. Familiarise yourself with the ingredients, the stories behind each scent, and the brand's heritage. This knowledge will not only impress your interviewers but also show your genuine passion for luxury fragrance.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you exceeded targets or created memorable customer experiences. Use storytelling to illustrate how you engage customers and drive sales effectively.
✨Emphasise Customer Service Excellence
Be ready to share instances where you delivered exceptional customer service. Highlight your ability to create a warm and professional atmosphere that aligns with the luxury experience the House of Creed aims to provide. Remember, it's all about making the customer feel valued!
✨Dress the Part
As a Luxury Brand Ambassador, your appearance matters. Dress elegantly and in line with the brand's image for the interview. This not only reflects your understanding of the luxury market but also sets the tone for the professionalism expected in the role.
