At a Glance
- Tasks: Lead the Creed Fragrance division and create unforgettable customer experiences.
- Company: Join the prestigious House of Creed, a leader in luxury perfumery since 1760.
- Benefits: Enjoy 32 days annual leave, competitive commission, and a clothing allowance.
- Other info: Exciting career growth opportunities await in a dynamic boutique environment.
- Why this job: Be part of a luxury brand that values innovation and diversity.
- Qualifications: Retail sales experience in luxury fragrance or beauty is essential.
The predicted salary is between 30000 - 40000 £ per year.
About the House of Creed
Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire. Guided by its Art of Millésime, the finest ingredients are hand‑weighed and aged in its ateliers near the Château de Fontainebleau, France. Through these meticulous steps, the House preserves and reinvents its heritage of savoir-faire, crafting timeless fragrances as a seal of elegance.
About the role
We are seeking Luxury Brand Ambassadors, full and part time, to join our new Creed Boutique at Canary Wharf opening in September 2026, tasked with overseeing our Creed Fragrance division. This role requires robust leadership capabilities and a passion for luxury, the drive to make a difference and the desire to shape the future of our business.
Key Responsibilities
- Product Knowledge: Develop a comprehensive understanding of Creed Fragrances and ensure that any supporting Luxury Brand Ambassadors are equally knowledgeable.
- Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Merchandising: Uphold impeccable standards of visual merchandising at the fragrance counter.
- Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively.
- Compliance and Administration: Ensure adherence to company policies and streamline administrative processes for efficiency.
- Market Awareness: Stay informed about industry trends and provide strategic insights to enhance business performance.
- Communication and Reporting: Maintain transparent communication channels with superiors and stakeholders. Provide regular reports on sales performance and relevant activities.
- Motivation: Exemplify positive leadership qualities, promptly address challenges, clearly communicate expectations, and provide ongoing support and guidance.
- Promotional Activities: Identify and capitalize on promotional opportunities to maximise brand visibility and sales. Collaborate with relevant parties to ensure the success of promotional initiatives.
Qualifications and Skills
- Proven track record in retail sales, particularly within the luxury fragrance or beauty sector.
- Extensive knowledge of luxury products, with a focus on fragrances.
- Ability to exceed sales targets and drive business growth.
- Strong organisational skills and proficiency in administrative tasks.
- Familiarity with retail industry regulations and compliance standards.
Line of Reporting
This role reports to the Boutique Manager and Assistant Boutique Manager.
Why the House of Creed?
- Luxury redefined: we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: we celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: there are plentiful opportunities for professional development and career growth.
Location
This role is based in Creed Boutique – Canary Wharf.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution to company pension
- Career progression & training
- Length of service rewards
Equal Opportunity Employer
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Luxury Brand Ambassadors Full & Part Time - Creed Boutique Canary Wharf employer: HOUSE OF CREED
The House of Creed is an exceptional employer, offering a unique opportunity to be part of a prestigious luxury brand in the vibrant setting of Canary Wharf. With a commitment to innovation and diversity, employees benefit from extensive career development opportunities, a competitive commission structure, and a supportive work culture that values creativity and excellence. Join us to craft memorable experiences and shape the future of haute perfumery while enjoying generous benefits and a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Brand Ambassadors Full & Part Time - Creed Boutique Canary Wharf
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like HOUSE OF CREED, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like HOUSE OF CREED!
We think you need these skills to ace Luxury Brand Ambassadors Full & Part Time - Creed Boutique Canary Wharf
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at HOUSE OF CREED, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at HOUSE OF CREED and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show HOUSE OF CREED that you’re ready to jump in and contribute right away!
How to prepare for a job interview at HOUSE OF CREED
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
