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- Tasks: Engage customers with luxury fragrances and deliver exceptional service at Selfridges Trafford Park.
- Company: Join the House of Creed, a prestigious luxury perfume house known for artisan fragrances.
- Benefits: Enjoy 32 days annual leave, competitive commissions, birthday off, and clothing allowance.
- Why this job: Be part of a dynamic team redefining luxury and fostering creativity in a diverse environment.
- Qualifications: Exceptional communication skills and experience in luxury retail are essential; passion for fragrance is a plus.
- Other info: Flexible hours with opportunities for career growth and professional development.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking for a Luxury Brand Ambassador for our Creed counter in Selfridges Trafford Park, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 4 days, 30 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand\’s prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
Including but not limited to:
- Product Knowledge:
Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence:
Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service:
Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation:
Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
This role is based in Selfridges Trafford.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
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Luxury Brand Ambassador - Part Time 4 Days - Selfridges Trafford Park employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Part Time 4 Days - Selfridges Trafford Park
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. Being able to narrate the story behind each fragrance and its ingredients can create a memorable experience for customers, which is crucial in luxury retail.
✨Tip Number 3
Network with current or former employees of the House of Creed or similar luxury brands. They can provide valuable insights into the company culture and expectations, helping you tailor your approach.
✨Tip Number 4
Showcase your sales achievements in previous roles during your interactions. Highlighting your ability to meet and exceed sales targets will demonstrate your goal-oriented mindset, which is essential for this position.
We think you need these skills to ace Luxury Brand Ambassador - Part Time 4 Days - Selfridges Trafford Park
Some tips for your application 🫡
Understand the Brand: Before applying, take the time to research the House of Creed. Familiarise yourself with their fragrances, heritage, and values. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Tailor Your CV: Highlight relevant experience in luxury retail or customer-facing roles. Emphasise your communication skills, sales achievements, and any specific knowledge about fragrances or beauty products that aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the brand. Use specific examples from your past experiences to illustrate how you meet the key responsibilities and skills outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a luxury retail environment.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Make sure to familiarise yourself with the House of Creed's range of fragrances, their ingredients, and the brand's heritage. This knowledge will help you engage customers effectively and demonstrate your passion for the products.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets through proactive customer engagement and storytelling.
✨Emphasise Customer Service
Highlight your commitment to delivering exceptional customer service. Think of memorable experiences you've created for customers in the past and be prepared to share these stories during the interview.
✨Demonstrate Flexibility
Since the role requires working weekends and holidays, be sure to express your willingness to adapt your schedule. This shows your commitment to the role and the brand's needs.
