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- Tasks: Engage customers, share fragrance knowledge, and drive sales at Selfridges Trafford Park.
- Company: The House of Creed is a luxury perfume house known for artisan fragrances and exceptional quality.
- Benefits: Enjoy 32 days annual leave, competitive commission, birthday off, and clothing allowance.
- Why this job: Join a diverse team, redefine luxury, and grow your career in an innovative environment.
- Qualifications: Exceptional communication skills and experience in luxury retail are essential; passion for fragrance is a plus.
- Other info: Part-time role, 30 hours per week, with flexibility for weekends and holidays.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Selfridges Trafford Park, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 4 days, 30 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities include but are not limited to:
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired:
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
This role is based in Selfridges Trafford.
Benefits:
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Luxury Brand Ambassador - Part Time 4 Days - Selfridges Trafford Park employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Part Time 4 Days - Selfridges Trafford Park
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. Being able to narrate the story behind each fragrance and its ingredients can create a memorable experience for customers, which is crucial in luxury retail.
✨Tip Number 3
Network with current or former employees of the House of Creed or similar luxury brands. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Showcase your customer service skills in any interactions you have with the brand, whether it's through social media or in-store visits. Demonstrating your commitment to exceptional service can set you apart from other candidates.
We think you need these skills to ace Luxury Brand Ambassador - Part Time 4 Days - Selfridges Trafford Park
Some tips for your application 🫡
Understand the Brand: Before applying, take the time to research the House of Creed. Familiarise yourself with their fragrances, ingredients, and brand heritage. This knowledge will be crucial in your application and interview.
Tailor Your CV: Highlight any relevant experience in luxury retail or customer service roles. Emphasise your communication skills and any achievements related to sales targets to demonstrate your suitability for the Luxury Brand Ambassador position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury brands and your commitment to delivering exceptional customer experiences. Use specific examples from your past experiences to illustrate how you can contribute to the House of Creed.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential in a luxury retail environment.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Before the interview, take the time to research and familiarise yourself with the House of Creed's fragrances, their ingredients, and the brand's heritage. This knowledge will not only impress your interviewers but also demonstrate your genuine passion for the luxury products you'll be representing.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets, and highlight your ability to engage customers through effective storytelling about products.
✨Emphasise Customer Service Excellence
The role requires exceptional customer service skills, so think of instances where you've gone above and beyond for a customer. Be prepared to explain how you create memorable experiences that foster brand loyalty, as this aligns perfectly with the expectations of a Luxury Brand Ambassador.
✨Demonstrate Your Passion
Express your enthusiasm for the luxury industry and the House of Creed specifically. Share why you are drawn to the brand and how you can contribute to its prestige. Your passion will resonate with the interviewers and set you apart from other candidates.
