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- Tasks: Engage customers, drive sales, and maintain luxury standards at our Leeds counter.
- Company: Join the House of Creed, a prestigious luxury perfume house known for artisan fragrances.
- Benefits: Enjoy 32 days annual leave, commission, birthday off, discounts, and career growth opportunities.
- Why this job: Be part of a dynamic team redefining luxury and creating memorable customer experiences.
- Qualifications: Exceptional communication skills and experience in luxury retail are essential; passion for fragrance is a plus.
- Other info: This part-time role requires flexibility to work weekends and holidays.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Flannels Leeds, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities include but are not limited to:
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired:
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
This role is based in Flannels Leeds.
Benefits:
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Luxury Brand Ambassador - Part Time 3 Days - Leeds employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Part Time 3 Days - Leeds
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. Being able to narrate the story behind each fragrance and its ingredients can create a memorable experience for customers, which is crucial in luxury retail.
✨Tip Number 3
Network within the luxury retail community. Attend events or join online forums related to luxury brands to connect with others in the industry, which can provide insights and potentially lead to referrals.
✨Tip Number 4
Showcase your customer service skills in any interactions you have prior to applying. Whether it's through social media or in-person, demonstrating your ability to create exceptional experiences will set you apart as a candidate.
We think you need these skills to ace Luxury Brand Ambassador - Part Time 3 Days - Leeds
Some tips for your application 🫡
Understand the Brand: Before applying, take the time to research the House of Creed. Familiarise yourself with their fragrances, heritage, and values. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight relevant experience in luxury retail or customer service roles. Emphasise your communication skills and any achievements related to sales targets. Make sure your CV reflects your passion for luxury products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Discuss how your skills align with the responsibilities of a Luxury Brand Ambassador and provide examples of how you've delivered exceptional customer experiences in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Familiarise yourself with the House of Creed's range of fragrances, their ingredients, and the stories behind them. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets through proactive customer engagement.
✨Emphasise Customer Service Excellence
Be prepared to talk about your approach to delivering exceptional customer service. Think of examples where you've created memorable experiences for customers, as this aligns with the brand's commitment to luxury.
✨Demonstrate Your Passion
Express your genuine enthusiasm for luxury brands and fragrances during the interview. Share why you are drawn to the House of Creed and how you can contribute to its prestigious image and customer experience.
