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- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the prestigious House of Creed at John Lewis Westfield.
- Benefits: Part-time hours, competitive pay, and opportunities for career growth.
- Why this job: Be part of a luxury brand that values innovation and customer experience.
- Qualifications: Experience in luxury retail and a passion for beauty products.
- Other info: Flexible working hours with a dynamic team celebrating diversity.
The predicted salary is between 13 - 16 £ per hour.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in John Lewis Westfield with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part‑time role: 3 days, 22.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills / Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer‑facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal‑oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast‑paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Re‑Defined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Equal Opportunity Statement
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
Luxury Brand Ambassador - Part Time 3 Days a Week - John Lewis Westfield employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Part Time 3 Days a Week - John Lewis Westfield
✨Tip Number 1
Get to know the House of Creed inside out! Familiarise yourself with their fragrances, ingredients, and heritage. This knowledge will not only impress during interviews but also help you connect with customers when you land the job.
✨Tip Number 2
Practice your storytelling skills! Being able to share the unique features and benefits of the products in an engaging way can set you apart from other candidates. Think about how you would describe a fragrance to a friend.
✨Tip Number 3
Show your passion for luxury retail! When you’re networking or interviewing, let your enthusiasm shine through. Share experiences where you’ve gone above and beyond for customers, as this aligns perfectly with the role's focus on exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the House of Creed team and ready to contribute to our luxury experience.
We think you need these skills to ace Luxury Brand Ambassador - Part Time 3 Days a Week - John Lewis Westfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury brands shine through! Share why you’re excited about the House of Creed and how you connect with our values. We want to see that spark!
Highlight Relevant Experience: Make sure to showcase any previous experience in luxury retail or customer service. We’re looking for those standout moments where you’ve gone above and beyond to create memorable customer experiences.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you! Share your unique story and what makes you a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, scent profiles, and the brand's heritage. This knowledge will not only impress your interviewers but also show your genuine passion for the luxury products you'll be representing.
✨Master the Art of Storytelling
As a Luxury Brand Ambassador, storytelling is crucial. Prepare to share engaging stories about the fragrances and how they resonate with customers. Think about how you can connect the product features to customer experiences, making it relatable and memorable.
✨Showcase Your Sales Skills
Be ready to discuss your previous sales experiences and how you've exceeded targets in the past. Use specific examples that highlight your proactive approach to customer engagement and how you’ve created exceptional shopping experiences that drive sales.
✨Visual Merchandising Matters
Understand the importance of visual presentation in luxury retail. Be prepared to discuss how you would maintain the aesthetic of the Creed counter at John Lewis Westfield. Bring ideas on how to create an inviting space that reflects the brand's luxury ethos.