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For Companies At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the House of Creed, a prestigious luxury perfume brand.
- Benefits: Enjoy flexible part-time hours and opportunities for career growth.
- Why this job: Be part of a creative team that redefines luxury and celebrates diversity.
- Qualifications: Experience in luxury retail and a passion for customer service are essential.
- Other info: Work 3 days a week at John Lewis Trafford Centre.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to creating highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter at John Lewis Trafford Centre. The ideal candidate will have a passion for luxury, a drive to make a difference, and a desire to shape the future of our business. This is a part-time role, working 3 days per week, totaling 22.5 hours.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you will uphold the brand's prestige and deliver an unparalleled customer experience. Your main responsibilities include sharing knowledge and passion about our brand and products, driving sales, and maintaining the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Opportunities for professional growth are available in both retail and head office roles.
Please note that by applying, you consent to the processing and retention of your personal data by The House of Creed. Your details will be stored on our Internal ATS for recruitment purposes, and may be shared with relevant hiring managers. The House of Creed is an equal opportunity employer and encourages candidates from all backgrounds to apply. We appreciate your interest; however, due to high application volumes, we will contact only those candidates best suited for this role. Thank you for your understanding.
Luxury Brand Ambassador - Part Time 3 Days a Week - John Lewis Trafford Centre employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Part Time 3 Days a Week - John Lewis Trafford Centre
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. Being able to share compelling narratives about the fragrances and their ingredients can significantly enhance customer engagement and drive sales.
✨Tip Number 3
Showcase your exceptional customer service skills during any interactions. Whether it's through networking or informal conversations, demonstrating your ability to create memorable experiences will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your previous experience in luxury retail. Highlight specific examples where you've met or exceeded sales targets, as this will illustrate your goal-oriented mindset and suitability for the role.
We think you need these skills to ace Luxury Brand Ambassador - Part Time 3 Days a Week - John Lewis Trafford Centre
Some tips for your application 🫡
Understand the Brand: Before applying, take the time to research the House of Creed. Familiarise yourself with their fragrances, heritage, and values. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight relevant experience in luxury retail or customer-facing roles. Emphasise your communication skills and any achievements related to sales targets. Make sure your CV reflects your passion for luxury products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Discuss how your skills align with the responsibilities of a Luxury Brand Ambassador and provide examples of how you've delivered exceptional customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Make sure to familiarise yourself with the House of Creed's range of fragrances, their ingredients, and the stories behind them. This knowledge will not only impress your interviewers but also demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets, as this role heavily focuses on driving sales through customer engagement.
✨Emphasise Customer Service Excellence
Highlight your commitment to exceptional customer service. Think of instances where you created memorable experiences for customers, as this aligns perfectly with the role's purpose of fostering brand loyalty.
✨Demonstrate Your Passion for Luxury
Express your genuine enthusiasm for luxury brands and products during the interview. Share why you are drawn to the House of Creed specifically, and how you can contribute to maintaining its prestigious image.
