At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the House of Creed, a prestigious luxury perfume house known for artisan fragrances.
- Benefits: Enjoy flexible part-time hours, career development opportunities, and a vibrant team culture.
- Why this job: Be part of a luxury experience that values innovation, diversity, and personal growth.
- Qualifications: Exceptional communication skills and experience in luxury retail are essential.
- Other info: This role requires flexibility to work weekends and holidays.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking for a Luxury Brand Ambassador for our Creed counter in John Lewis Bluewater, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand\’s prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
Including but not limited to:
- Product Knowledge:
Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence:
Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service:
Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation:
Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. #J-18808-Ljbffr
Luxury Brand Ambassador - Part Time 3 Days a Week John Lewis Bluewater employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Part Time 3 Days a Week John Lewis Bluewater
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. Being able to narrate the story behind each fragrance and its ingredients can create a memorable experience for customers, which is crucial in a luxury retail environment.
✨Tip Number 3
Network within the luxury retail community. Attend events or connect with professionals on platforms like LinkedIn to gain insights into the industry and potentially get referrals that could strengthen your application.
✨Tip Number 4
Showcase your sales achievements in previous roles. Be prepared to discuss specific examples of how you've met or exceeded sales targets, as this will demonstrate your goal-oriented mindset and suitability for the role.
We think you need these skills to ace Luxury Brand Ambassador - Part Time 3 Days a Week John Lewis Bluewater
Some tips for your application 🫡
Understand the Brand: Before applying, take the time to research the House of Creed. Familiarise yourself with their fragrances, ingredients, and brand heritage. This knowledge will help you tailor your application and demonstrate your passion for luxury.
Tailor Your CV: Highlight relevant experience in luxury retail or customer-facing roles in your CV. Emphasise your communication skills, sales achievements, and any specific experiences that align with the responsibilities of a Luxury Brand Ambassador.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention your understanding of the luxury market and how your skills can contribute to delivering exceptional customer experiences at the House of Creed.
Showcase Your Passion: In your application, express your genuine passion for fragrance and beauty products. Share any personal experiences or stories that highlight your connection to luxury brands, as this can set you apart from other candidates.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Make sure to familiarise yourself with the House of Creed's range of fragrances, their ingredients, and the stories behind them. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets, as this role heavily focuses on driving sales through customer engagement.
✨Emphasise Customer Service Excellence
Be prepared to talk about your approach to delivering exceptional customer service. Think of examples where you've created memorable experiences for customers, as this is crucial for fostering brand loyalty.
✨Demonstrate Your Passion
Express your genuine enthusiasm for luxury brands and fragrances during the interview. Share why you are drawn to the House of Creed and how you can contribute to its mission of providing an unparalleled luxury experience.