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- Tasks: Engage customers, drive sales, and maintain luxury standards at our Creed counter.
- Company: The House of Creed creates artisan fragrances from the finest ingredients, redefining luxury.
- Benefits: Enjoy 32 days annual leave, commission, birthday off, product discounts, and career growth opportunities.
- Why this job: Join a diverse team, innovate in luxury retail, and create memorable customer experiences.
- Qualifications: Exceptional communication skills, luxury retail experience, goal-oriented, and a passion for fragrance.
- Other info: Part-time role, 15 hours per week, based in Bentalls Kingston.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Bentalls Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities include but are not limited to:
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired:
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
This role is based in Bentalls Kingston.
Benefits:
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Luxury Brand Ambassador - Part Time 2 Days- Bentalls Kingston employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Part Time 2 Days- Bentalls Kingston
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. Being able to narrate the story behind each fragrance and its ingredients can create a memorable experience for customers, which is crucial in luxury retail.
✨Tip Number 3
Network within the luxury retail community. Attend events or join online forums related to luxury brands to connect with others in the industry, which can provide insights and potentially lead to referrals.
✨Tip Number 4
Showcase your customer service skills in any interactions you have prior to the interview. Whether it's through social media or in-person, demonstrating your ability to create exceptional experiences will set you apart.
We think you need these skills to ace Luxury Brand Ambassador - Part Time 2 Days- Bentalls Kingston
Some tips for your application 🫡
Understand the Brand: Before applying, immerse yourself in the House of Creed's history and product range. Familiarise yourself with their fragrances, ingredients, and brand values to demonstrate your passion and knowledge in your application.
Tailor Your CV: Highlight relevant experience in luxury retail or customer service roles. Emphasise your communication skills, sales achievements, and any specific experiences that align with the responsibilities of a Luxury Brand Ambassador.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the luxury industry and the House of Creed. Use specific examples to illustrate how your skills and experiences make you a perfect fit for the role.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Make sure to familiarise yourself with the House of Creed's fragrances, their ingredients, and the brand's heritage. This knowledge will help you engage customers effectively and demonstrate your passion for the products.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets through proactive customer engagement and storytelling.
✨Emphasise Customer Service
Highlight your commitment to exceptional customer service. Think of memorable experiences you've created for customers in the past and be prepared to share these stories during the interview.
✨Visual Presentation Matters
Understand the importance of visual merchandising in luxury retail. Be ready to discuss how you would maintain the brand's prestigious image in the retail space and any ideas you have for enhancing the customer experience.
