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- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: The House of Creed creates artisan perfumes from the finest ingredients.
- Benefits: Enjoy career development opportunities and be part of an innovative, diverse team.
- Why this job: Join a brand that redefines luxury and values creativity and inclusion.
- Qualifications: Exceptional communication skills and experience in luxury retail are essential.
- Other info: Full-time role with flexible hours, including weekends and holidays.
The predicted salary is between 28800 - 42000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Frasers Glasgow with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities include but are not limited to:
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired:
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassador - Full Time - Frasers Glasgow employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Full Time - Frasers Glasgow
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. Being able to narrate the story behind each fragrance and its ingredients can create a memorable experience for customers, which is crucial in luxury retail.
✨Tip Number 3
Network within the luxury retail community. Attend events or join online forums related to luxury brands to connect with others in the industry, which could provide insights and opportunities that align with the role.
✨Tip Number 4
Showcase your sales achievements in previous roles. Be prepared to discuss specific examples of how you've met or exceeded sales targets, as this will demonstrate your goal-oriented mindset and suitability for the position.
We think you need these skills to ace Luxury Brand Ambassador - Full Time - Frasers Glasgow
Some tips for your application 🫡
Understand the Brand: Before applying, immerse yourself in the House of Creed's history and product range. Familiarise yourself with their fragrances, ingredients, and brand values to demonstrate your passion and knowledge in your application.
Tailor Your CV: Highlight relevant experience in luxury retail or customer-facing roles. Emphasise your communication skills, sales achievements, and any specific experiences that align with the responsibilities of a Luxury Brand Ambassador.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the luxury sector and your commitment to delivering exceptional customer experiences. Use specific examples from your past roles to illustrate how you meet the key responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Familiarise yourself with the House of Creed's range of fragrances, their ingredients, and the stories behind them. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets through proactive engagement and storytelling.
✨Emphasise Customer Service
Highlight your commitment to exceptional customer service. Think of instances where you've created memorable experiences for customers, as this aligns perfectly with the role's focus on fostering brand loyalty.
✨Dress the Part
Since this is a luxury brand position, ensure your attire reflects the elegance and sophistication of the House of Creed. A polished appearance will reinforce your understanding of the brand's values and standards.
