At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the prestigious House of Creed, a leader in luxury perfumes.
- Benefits: Enjoy 32 days annual leave, competitive commission, and a clothing allowance.
- Why this job: Be part of a team that redefines luxury and drives innovation.
- Qualifications: Experience in luxury retail and a passion for customer service.
- Other info: Opportunities for career growth and professional development await you.
The predicted salary is between 28800 - 42000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed Boutique in Regent Street, London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full‑time role, 5 days, 37.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge – Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence – Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service – Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation – Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer‑facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal‑oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast‑paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Benefits
- 32 days paid annual leave (pro rata for part‑time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & training
- Length of service rewards
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
This role is based at the Creed Boutique, Regent Street, London.
Luxury Brand Ambassador - Full Time - Creed Boutique - Regent Street - London employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Full Time - Creed Boutique - Regent Street - London
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into their fragrances, ingredients, and heritage. This knowledge will not only impress during interviews but also help you connect with customers if you land the role.
✨Tip Number 2
Show your passion for luxury retail! When chatting with potential employers, share your experiences and how you've gone above and beyond in previous roles. We want to see that drive to deliver exceptional customer experiences.
✨Tip Number 3
Practice your storytelling skills! Being able to effectively communicate the features and benefits of products can set you apart. Think about how you would engage a customer in the boutique and make it memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the House of Creed and ready to be part of our luxury experience.
We think you need these skills to ace Luxury Brand Ambassador - Full Time - Creed Boutique - Regent Street - London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury brands shine through! Share why you’re excited about the House of Creed and how you connect with our values. We want to see that spark!
Highlight Relevant Experience: Make sure to showcase any previous experience in luxury retail or customer service. We’re looking for candidates who can demonstrate their ability to engage customers and drive sales, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention key responsibilities from the job description and explain how your skills align with them. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Creed Boutique!
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, the stories behind each scent, and what makes them unique. This knowledge will not only impress but also show your genuine passion for the brand.
✨Master the Art of Storytelling
As a Luxury Brand Ambassador, storytelling is crucial. Prepare to share engaging narratives about the fragrances and how they resonate with customers. Think about how you can connect the product features to customer experiences, making it relatable and memorable.
✨Showcase Your Sales Skills
Be ready to discuss your previous sales achievements and how you exceeded targets in past roles. Use specific examples that highlight your proactive approach to customer engagement and how you create exceptional shopping experiences.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to delivering outstanding customer service. Think of instances where you went above and beyond for a customer, and be ready to explain how you would maintain the luxury standards expected at Creed.
