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- Tasks: Engage customers, share fragrance knowledge, and drive sales in a luxury retail environment.
- Company: The House of Creed is a prestigious luxury perfume house known for artisan fragrances.
- Benefits: Enjoy 32 days annual leave, commission, birthday off, discounts, and career development opportunities.
- Why this job: Join a diverse team, redefine luxury experiences, and grow your career in an innovative environment.
- Qualifications: Exceptional communication skills, luxury retail experience, and a passion for fragrances are essential.
- Other info: This full-time role is based in Covent Garden, London, with flexible weekend availability.
The predicted salary is between 28800 - 42000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking for a Luxury Brand Ambassador for our Creed Boutique in Covent Garden, London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand\’s prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
Including but not limited to:
- Product Knowledge:
Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence:
Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service:
Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation:
Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
This role is based the Creed Boutique, Covent Garden, London
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
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Luxury Brand Ambassador - Full Time - Creed Boutique - Covent Garden - London employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Full Time - Creed Boutique - Covent Garden - London
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. As a Luxury Brand Ambassador, you'll need to convey the essence of each fragrance in a way that resonates with customers, so think about how to create an emotional connection through your narratives.
✨Tip Number 3
Network within the luxury retail community. Attend events or join online forums related to luxury brands to meet like-minded individuals and learn from their experiences, which can give you insights into what it takes to succeed in this role.
✨Tip Number 4
Showcase your customer service skills in real-life scenarios. Whether through volunteering or part-time roles, gaining experience in high-pressure environments will prepare you for delivering exceptional service at Creed.
We think you need these skills to ace Luxury Brand Ambassador - Full Time - Creed Boutique - Covent Garden - London
Some tips for your application 🫡
Understand the Brand: Before applying, immerse yourself in the House of Creed's history and values. Familiarise yourself with their fragrances, ingredients, and the luxury experience they offer. This knowledge will be invaluable in your application and interview.
Tailor Your CV: Highlight relevant experience in luxury retail or customer-facing roles. Emphasise your communication skills, sales achievements, and passion for luxury products. Make sure your CV reflects how you align with the brand's ethos.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Share specific examples of how you've delivered exceptional customer service and met sales targets in previous positions. Make it personal and engaging.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates attention to detail, which is crucial in a luxury retail environment. Ensure all information is accurate and well-presented.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Familiarise yourself with the House of Creed's range of fragrances, their ingredients, and the stories behind them. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets through proactive customer engagement.
✨Emphasise Customer Service Excellence
Be prepared to talk about your approach to delivering exceptional customer service. Think of memorable experiences you've created for customers and how you can replicate that at Creed.
✨Demonstrate Your Passion for Luxury
Express your genuine enthusiasm for luxury brands and products during the interview. Share why you believe luxury is important and how it shapes customer experiences, aligning with Creed's values.
