At a Glance
- Tasks: Be the face of luxury fragrance, delivering exceptional customer experiences and driving sales.
- Company: Join the prestigious House of Creed, a leader in artisan fragrances.
- Benefits: Enjoy 32 days paid leave, competitive commission, and a clothing allowance.
- Other info: Diverse team culture with plenty of opportunities for professional development.
- Why this job: Immerse yourself in luxury and innovation while growing your career in a dynamic environment.
- Qualifications: Passion for luxury retail and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador to join our team full time 5 days a week, who has a passion for luxury fragrance, along with a warm, professional demeanour and the ability to create an exceptional shopping experience.
Purpose of the Role
As a Luxury Brand Ambassador for the House of Creed, you will be the face of our prestigious brand, playing a key role in delivering an exceptional customer journey. Your mission is to share your passion and expertise about our heritage and products, elevate the customer experience, and drive sales while upholding our excellent standards of service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Passion for fragrance or beauty products is a plus.
Location
This role is based in London.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Elevate Luxury: Fragrance Brand Ambassador in London employer: HOUSE OF CREED
The House of Creed is an exceptional employer, offering a vibrant work culture that celebrates diversity and innovation in the heart of London. As a Luxury Brand Ambassador, you will enjoy generous benefits including 32 days of paid annual leave, a competitive commission structure, and ample opportunities for career progression within a prestigious luxury brand. Join us to not only sell fragrances but to create unforgettable experiences that elevate our customers' journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Elevate Luxury: Fragrance Brand Ambassador in London
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into our fragrances, ingredients, and heritage. The more you know, the better you'll engage with customers and drive those sales.
✨Tip Number 2
Practice your storytelling skills! When you can share the story behind a fragrance, it creates a connection with customers. Make them feel the luxury and passion behind each scent.
✨Tip Number 3
Show off your personality! A warm and professional demeanour goes a long way in creating memorable shopping experiences. Be genuine and let your passion for luxury shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Elevate Luxury: Fragrance Brand Ambassador in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury fragrances shine through! Share why you’re excited about the House of Creed and how your passion aligns with our brand values.
Tailor Your Experience:Make sure to highlight any relevant experience in luxury retail or customer service. We want to see how your background can elevate the customer experience at Creed!
Be Personable:Use a warm and professional tone in your application. Remember, we’re looking for someone who can create memorable shopping experiences, so let your personality come through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure they get into the right hands.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrance
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with their unique ingredients, heritage, and what sets them apart in the luxury market. This knowledge will not only impress but also show your genuine passion for the brand.
✨Master the Art of Storytelling
As a Luxury Brand Ambassador, storytelling is key. Prepare to share engaging narratives about the fragrances and how they resonate with customers. Think about how you can connect the product features to the emotional experiences they create for users.
✨Showcase Your Customer Service Skills
Be ready to discuss your previous customer service experiences. Highlight specific instances where you went above and beyond to create memorable shopping experiences. This will demonstrate your commitment to exceptional service, which is crucial for this role.
✨Dress to Impress
Since you're applying for a luxury brand, your appearance matters. Dress elegantly and professionally for the interview to reflect the brand's image. This shows that you understand the importance of visual presentation in the luxury retail environment.
