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For Companies At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the prestigious House of Creed, a leader in artisan perfumes.
- Benefits: Full-time role with opportunities for career growth and development.
- Why this job: Be part of a luxury experience that goes beyond selling products.
- Qualifications: Experience in luxury retail and a passion for customer service.
- Other info: Diverse team culture that values creativity and innovation.
The predicted salary is between 28800 - 42000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Pearsons Enfield with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Equal Opportunity
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassador - Full Time - Pearsons Enfield employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Full Time - Pearsons Enfield
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into their fragrances, ingredients, and heritage. This knowledge will not only impress during interviews but also help you connect with customers if you land the role.
✨Tip Number 2
Practice your storytelling skills! Being able to share the unique features and benefits of the products in an engaging way can set you apart from other candidates. We all love a good story, especially when it’s about luxury fragrances!
✨Tip Number 3
Showcase your passion for luxury retail! Whether it's through your previous experiences or your enthusiasm during interviews, let your love for the brand shine through. Remember, they’re looking for someone who can embody the essence of Creed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the House of Creed family. Good luck!
We think you need these skills to ace Luxury Brand Ambassador - Full Time - Pearsons Enfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury brands shine through! Share why you’re excited about the House of Creed and how your passion aligns with our values.
Highlight Relevant Experience: Make sure to showcase any previous experience in luxury retail or customer service. We want to see how you've excelled in similar roles and how that can benefit us at Creed.
Be Personable: Your written application should reflect your personality. Use a friendly tone and don’t be afraid to let your unique voice come through. We’re looking for someone who can connect with customers!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and enthusiasm for the role!
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, the stories behind each scent, and how they reflect the brand's heritage. This knowledge will not only impress your interviewers but also show your genuine passion for the luxury brand.
✨Master the Art of Storytelling
As a Luxury Brand Ambassador, storytelling is crucial. Prepare to articulate how you would engage customers by sharing the unique features and benefits of the products. Think of examples from your past experiences where you successfully used storytelling to drive sales or enhance customer experiences.
✨Showcase Your Customer Service Skills
Be ready to discuss specific instances where you've delivered exceptional customer service in a luxury retail environment. Highlight your ability to create memorable experiences that foster brand loyalty, as this aligns perfectly with the role's objectives.
✨Visual Merchandising Matters
Understand the importance of visual presentation in luxury retail. Be prepared to share your ideas on how you would maintain and elevate the visual standards of the Creed counter. This could include discussing layout, product placement, and how to create an inviting atmosphere for customers.
