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For Companies At a Glance
- Tasks: Lead a team, drive sales, and deliver exceptional customer experiences with luxury fragrances.
- Company: Join the prestigious House of Creed, a leader in artisan fragrances.
- Benefits: Enjoy 32 days annual leave, competitive commission, and career development opportunities.
- Why this job: Be part of a luxury experience that redefines fragrance and fosters creativity.
- Qualifications: Retail sales experience in luxury, strong leadership, and organisational skills.
- Other info: Diverse and inclusive workplace with excellent growth potential.
The predicted salary is between 36000 - 60000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking an Account Manager to join our esteemed department store in Brown Thomas, Grafton Street, Dublin. The role involves overseeing our Creed Fragrance division, driving sales, delivering exceptional customer service, and managing a team of Luxury Brand Ambassadors. This is a full‑time position (5 days, 37.5 hours per week) located at Brown Thomas, Grafton Street, Dublin.
Key responsibilities
- Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors.
- Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty, while upholding impeccable visual merchandising at the fragrance counter.
- Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively.
- Compliance and Administration: Ensure adherence to company policies and streamline administrative processes for efficiency.
- Market Awareness: Stay informed about industry trends and provide strategic insights to enhance business performance.
- Communication and Reporting: Maintain transparent communication channels with superiors and stakeholders, and provide regular reports on sales performance and relevant activities.
- Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide ongoing support and guidance.
- Promotional Activities: Identify and capitalize on promotional opportunities to maximise brand visibility and sales. Collaborate with relevant parties to ensure the success of promotional initiatives.
Qualifications and Skills
- Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector.
- Exceptional leadership abilities and effective team management skills.
- Extensive knowledge of luxury products, with a focus on fragrances.
- Demonstrated ability to exceed sales targets and drive business growth.
- Strong organisational skills and proficiency in administrative tasks.
- Familiarity with retail industry regulations and compliance standards.
Line of reporting
This role reports into the Sales and Education Manager.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Benefits
- 32 days paid annual leave (pro rata for part‑time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & training
- Length of service rewards
The House of Creed is an equal‑opportunity employer, and we encourage candidates from all backgrounds to apply.
Job Applicant Privacy Policy: By applying to this opportunity you consent to the personal data you provide to us being processed and retained by The House of Creed for as long as is necessary for the purposes of recruitment.
Account Manager - Brown Thomas Dublin employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Brown Thomas Dublin
✨Tip Number 1
Get to know the House of Creed inside out! Familiarise yourself with their fragrances and brand story. This knowledge will not only impress during interviews but also help you connect with the team and customers.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Showcase your leadership skills! Prepare examples of how you've motivated teams or exceeded sales targets in the past. The House of Creed values strong leaders, so let that shine through in your conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the House of Creed family.
We think you need these skills to ace Account Manager - Brown Thomas Dublin
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for luxury fragrances shine through! Share any personal experiences or knowledge about Creed and how it inspires you. We want to see that you're genuinely excited about the role.
Highlight Your Leadership Skills: As an Account Manager, you'll be leading a team of Luxury Brand Ambassadors. Make sure to showcase your leadership experience in your application. Tell us about times you've motivated a team or driven sales – we love hearing about your successes!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting and demonstrate how your skills align with what we're looking for at the House of Creed.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to us. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Before the interview, dive deep into the world of Creed fragrances. Familiarise yourself with their unique ingredients and scent profiles. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to manage the Luxury Brand Ambassadors effectively.
✨Sales Strategies Matter
Be ready to discuss your approach to achieving sales targets. Share specific strategies you've used in previous roles, especially in luxury retail. Highlight any innovative promotional activities you've implemented that drove sales.
✨Build Relationships
Think about how you've cultivated relationships with stakeholders in your past roles. Be prepared to share examples of how you’ve collaborated with others to enhance customer experiences or execute successful promotions.
