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For Companies At a Glance
- Tasks: Engage customers with luxury products and deliver exceptional service at Balenciaga's Selfridges counter.
- Company: Join the iconic Balenciaga brand, known for its innovative and boundary-pushing fashion.
- Benefits: Enjoy 32 days annual leave, competitive commission, clothing allowance, and career progression.
- Why this job: Be part of a team redefining luxury and creating memorable customer experiences.
- Qualifications: Experience in luxury retail and a passion for fashion are essential.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
About us
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women's and men's ready-to-wear, accessories, and objets d'art. The brand's unprecedented interactions with the expanding digital realm, material developments, and today's social responsibilities keep it at the forefront of modernity.
Welcome to Kering Beauté
Established in 2023, Kering Beauté aims to create value for the Group and its Houses. Bolstered by its industry-leading team, the entity seeks to support the Group's Houses to develop their Beauty businesses to become growth drivers. The new entity's teams place innovation and creativity at the heart of their business model to fashion tomorrow's Beauty - at once sustainable and responsible.
Kering is committed to building a diverse workforce. We believe diversity in all its forms enriches the workplace. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
About the roles
We are seeking a Luxury Brand Ambassador full time for our exciting new Balenciaga Counter in Selfridges Birmingham. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business.
Purpose of the roles
As an Account Manager or Luxury Brand Ambassador for Balenciaga, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities including but not limited to:
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage of the brand, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fashion, fragrance or beauty products is a plus.
Why Balenciaga?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: There are plentiful opportunities for professional development and career growth.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Balenciaga Account Manager & Luxury Brand Ambassadors Full Time - Selfridges Birmingham employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Balenciaga Account Manager & Luxury Brand Ambassadors Full Time - Selfridges Birmingham
✨Tip Number 1
Get to know Balenciaga inside out! Dive deep into the brand's history, products, and values. This knowledge will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Practice your storytelling skills! When discussing products, weave in engaging stories about their features and benefits. This will not only impress interviewers but also demonstrate your sales prowess.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for a customer. This will highlight your commitment to delivering exceptional experiences, which is key for a Luxury Brand Ambassador.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Balenciaga team and ready to embrace the luxury retail world.
We think you need these skills to ace Balenciaga Account Manager & Luxury Brand Ambassadors Full Time - Selfridges Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury and fashion shine through! We want to see how excited you are about the Balenciaga brand and what it represents.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in luxury retail or customer service. We’re looking for specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the role. Share your story, your connection to the brand, and how you can contribute to our team at Selfridges Birmingham.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Balenciaga.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Brand Inside Out
Before the interview, dive deep into Balenciaga's history, values, and latest collections. Familiarise yourself with their unique selling points and how they stand out in the luxury market. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've exceeded targets in the past. Think of specific examples where your storytelling skills helped close a sale or create a memorable customer experience. This will demonstrate your ability to drive sales as a Luxury Brand Ambassador.
✨Emphasise Customer Service Excellence
Be ready to share instances where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for a customer. This aligns perfectly with the role's focus on delivering unparalleled customer experiences.
✨Dress the Part
As you're applying for a luxury brand position, your appearance matters. Dress in a way that reflects the elegance and style of Balenciaga. This not only shows your understanding of the brand's aesthetic but also sets a positive tone for the interview.