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For Companies At a Glance
- Tasks: Engage customers with luxury products and deliver exceptional service at Balenciaga.
- Company: Join the iconic Balenciaga brand under Kering Beauté, known for innovation and creativity.
- Benefits: Enjoy 32 days annual leave, competitive commission, and a clothing allowance.
- Why this job: Be part of a luxury experience that shapes the future of fashion and beauty.
- Qualifications: Experience in luxury retail and a passion for fashion are essential.
- Other info: Opportunities for career growth and professional development await you.
The predicted salary is between 24000 - 36000 ÂŁ per year.
About us
Founded by Spanish‑born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations. Today it continues to uphold the vision through boundary‑pushing collections in women’s and men’s ready‑to‑wear, accessories, and objets d’art. The brand’s interactions with the digital realm, material developments and social responsibilities keep it at the forefront of modernity. In 2021 the 50th Couture collection re‑introduced a standard of cutting‑edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as Artistic Director; in July 2025 Pierpaolo Piccioli was appointed Creative Director.
Welcome to Kering Beauté
Established in 2023, Kering Beauté aims to create value for the Group and its Houses. The entity supports the Group’s Houses to develop their beauty businesses as growth drivers. Innovation and creativity are at the heart of its business model to build sustainable, responsible beauty futures. Kering is committed to building a diverse workforce, welcoming talent of all gender, age, nationality, culture, religion, and sexual orientation. As an Equal Opportunity Employer, we consider applications from all qualified candidates.
About the roles
We are seeking Account Managers and Full‑Time and Part‑Time Luxury Brand Ambassadors for the new Balenciaga Counters in Selfridges Exchange Square, Manchester and Selfridges Trafford. The roles are available in full‑time and part‑time capacities and demand a passion for luxury, a drive for excellence, and a desire to shape the future of our business.
Purpose of the roles
As an Account Manager or Luxury Brand Ambassador, you play a pivotal role in upholding the brand’s reputation and delivering an unparalleled, consistent customer experience.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer‑facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal‑oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast‑paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fashion, fragrance or beauty products is a plus.
Why Balenciaga?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and growth.
Benefits
- 32 days paid annual leave (pro‑rata for part‑time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & training
- Length of service rewards
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Balenciaga Account Managers & Luxury Brand Ambassadors Full & Part Time - Manchester And The Tr[...] employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Balenciaga Account Managers & Luxury Brand Ambassadors Full & Part Time - Manchester And The Tr[...]
✨Tip Number 1
Get to know Balenciaga inside out! Dive into their history, products, and values. This knowledge will not only impress during interviews but also help you connect with the brand's vision.
✨Tip Number 2
Network like a pro! Attend fashion events or connect with current employees on LinkedIn. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 3
Showcase your passion for luxury! When you get the chance to chat with recruiters or during interviews, let your enthusiasm shine through. Share your experiences and how they relate to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Balenciaga team.
We think you need these skills to ace Balenciaga Account Managers & Luxury Brand Ambassadors Full & Part Time - Manchester And The Tr[...]
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury and fashion shine through! We want to see how your enthusiasm aligns with Balenciaga's innovative spirit. Share personal experiences that highlight your connection to the brand.
Tailor Your CV: Make sure your CV is tailored specifically for the role you're applying for. Highlight relevant experience in luxury retail and customer service. We appreciate candidates who can demonstrate their sales achievements and how they’ve created memorable customer experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Balenciaga. Use it to showcase your understanding of our brand and how you can contribute to our mission. Keep it engaging and concise!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s straightforward and ensures your application goes straight to us. Plus, it shows you’re serious about joining the Balenciaga team!
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Brand Inside Out
Before the interview, dive deep into Balenciaga's history, products, and values. Understanding the brand's heritage and current collections will help you engage confidently with interviewers and demonstrate your passion for luxury fashion.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've met or exceeded sales targets in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to drive sales through exceptional customer engagement.
✨Master the Art of Customer Service
Think of memorable customer service experiences you've created in the past. Be ready to share these stories during the interview, showcasing your commitment to delivering exceptional service and fostering brand loyalty.
✨Dress the Part
As a potential representative of Balenciaga, your appearance matters. Dress in a way that reflects the luxury and style of the brand. This not only shows your understanding of the brand's aesthetic but also demonstrates your professionalism and attention to detail.