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- Tasks: Lead a team, drive sales, and deliver exceptional customer service in a luxury fragrance environment.
- Company: The House of Creed is a luxury perfume house known for its artisan fragrances and high-quality ingredients.
- Benefits: Enjoy 32 days annual leave, competitive commissions, birthday off, product discounts, and career progression.
- Why this job: Join a diverse team, innovate in luxury retail, and create memorable customer experiences.
- Qualifications: Retail sales experience, strong leadership skills, and knowledge of luxury fragrances are essential.
- Other info: This is a part-time, maternity cover role at John Lewis Leeds for 12-14 months.
The predicted salary is between 30000 - 42000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking for an Account Manager to join our esteemed department store in John Lewis Leeds, tasked with overseeing our Creed Fragrance division. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products, and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a part-time role 4 days, 30 hours per week. This position is on a maternity fixed term contract of 4 months to the end of December 2025
Key responsibilities
Including but not limited to:
- Product Knowledge and Team Leadership:
Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable.
Provide guidance, motivation and ongoing training to Luxury brand Ambassadors.
- Sales Excellence and Stock Management:
Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
Uphold impeccable standards of visual merchandising at the fragrance counter.
- Relationship Management:
Cultivate and maintain strong relationships with stakeholders, both internally and externally.
Collaborate with external agencies to execute promotional activities effectively.
- Compliance and Administration:
Ensure adherence to company policies and streamline administrative processes for efficiency.
- Market Awareness:
Stay informed about industry trends and aprovide strategic insights to enhance business performance.
- Communication and Reporting:
Maintain transparent communication channels with superiors and stakeholders.
Provide regular reports on sales performance and relevant activities.
- Leadership and Motivation:
Exemplify positive leadership qualities and promptly address any challenges within the team.
Clearly communicate expectations and provide onging support and guidance.
- Promotional Activities:
Identify and capitalise on promotional opportunities to maximise brand visibility and sales.
Collaborate with relevant parties to ensure the success of promotional initiatives.
Qualifications and Skills:
- Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector.
- Exceptional leadership abilities and effective team management skills.
- Extensive knowledge of luxury products, with a focus on fragrances.
- Demonstrate ability to exceed sales targets and drive business growth.
- Strong organisational skills and proficiency in administrative tasks.
- Familiarity with retail industry regulations and compliance standards
Line of reporting:
This role reports into the Sales and Education Manager
Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
This role is based in John Lewis Leeds.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
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Account Manager John Lewis Leeds - Maternity Fixed Term Contract 12 - 14 Months employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager John Lewis Leeds - Maternity Fixed Term Contract 12 - 14 Months
✨Tip Number 1
Familiarise yourself with Creed's fragrance range and the luxury market. Understanding the unique selling points of their products will help you stand out during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Creed or similar luxury brands. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully managed a team or driven sales in a retail environment. This will demonstrate your capability to excel in the role.
✨Tip Number 4
Stay updated on current trends in the luxury fragrance industry. Being knowledgeable about market movements and consumer preferences can give you an edge in interviews and show your passion for the sector.
We think you need these skills to ace Account Manager John Lewis Leeds - Maternity Fixed Term Contract 12 - 14 Months
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities of the Account Manager position at the House of Creed. Highlight your relevant experience in retail sales and management, particularly within the luxury fragrance or beauty sector.
Tailor Your CV: Customise your CV to reflect your leadership abilities and sales achievements. Include specific examples of how you've driven sales and managed teams effectively in previous roles, especially in luxury environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury products and your understanding of the Creed brand. Mention how your skills align with the key responsibilities outlined in the job description, such as team leadership and customer service excellence.
Showcase Your Knowledge: In your application, demonstrate your knowledge of the luxury fragrance market and any relevant trends. This will show the hiring team that you are proactive and genuinely interested in the role and the brand.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Make sure you have a solid understanding of Creed's fragrance range. Familiarise yourself with the key ingredients, scent profiles, and what makes each fragrance unique. This knowledge will not only impress your interviewers but also show your genuine passion for luxury products.
✨Demonstrate Leadership Skills
Prepare to discuss your previous leadership experiences, especially in retail. Think of specific examples where you've motivated a team or resolved conflicts. Highlight how you can inspire Luxury Brand Ambassadors to deliver exceptional customer service and achieve sales targets.
✨Showcase Sales Achievements
Be ready to talk about your track record in exceeding sales targets. Use quantifiable metrics to illustrate your success in previous roles, particularly within the luxury sector. This will help convey your capability to drive sales and manage stock effectively.
✨Engage with Market Trends
Stay updated on current trends in the luxury fragrance market. Be prepared to discuss how these trends could impact the business and suggest innovative ideas for promotional activities. This shows that you are proactive and have a strategic mindset.
