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- Tasks: Lead a team, drive sales, and deliver exceptional customer service in luxury fragrances.
- Company: The House of Creed is a luxury perfume house known for artisan fragrances made from the finest ingredients.
- Benefits: Enjoy 32 days annual leave, competitive commissions, birthday off, discounts, and career progression.
- Why this job: Join a diverse team, innovate in luxury, and create memorable experiences for customers.
- Qualifications: Retail sales experience in luxury, strong leadership skills, and knowledge of fragrances required.
- Other info: This full-time role is based in H Beauty Silverburn, Glasgow, opening in April/May 2025.
The predicted salary is between 36000 - 60000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking an Account Manager to join our new esteemed department store in H Beauty Silverburn - Glasgow, due to open in April/May 2025. Tasked with overseeing our Creed Fragrance division. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week.
Key responsibilities
- Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors.
- Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising at the fragrance counter.
- Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively.
- Compliance and Administration: Ensure adherence to company policies and streamline administrative processes for efficiency.
- Market Awareness: Stay informed about industry trends and provide strategic insights to enhance business performance.
- Communication and Reporting: Maintain transparent communication channels with superiors and stakeholders. Provide regular reports on sales performance and relevant activities.
- Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide ongoing support and guidance.
- Promotional Activities: Identify and capitalise on promotional opportunities to maximise brand visibility and sales. Collaborate with relevant parties to ensure the success of promotional initiatives.
Qualifications and Skills:
- Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector.
- Exceptional leadership abilities and effective team management skills.
- Extensive knowledge of luxury products, with a focus on fragrances.
- Demonstrate ability to exceed sales targets and drive business growth.
- Strong organisational skills and proficiency in administrative tasks.
- Familiarity with retail industry regulations and compliance standards.
Line of reporting: This role reports into the Sales and Education Manager.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
This role is based in H Beauty Silverburn Glasgow.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
- Harrods discount
Account Manager h Beauty - Silverburn Glasgow employer: HOUSE OF CREED
Contact Detail:
HOUSE OF CREED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager h Beauty - Silverburn Glasgow
✨Tip Number 1
Familiarise yourself with the House of Creed's fragrance offerings. Understanding the unique qualities and stories behind each scent will not only impress during interviews but also demonstrate your genuine passion for luxury products.
✨Tip Number 2
Network within the beauty and luxury retail industry. Attend events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals that could help you stand out in the application process.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed a team or driven sales. Prepare specific examples that highlight your ability to motivate others and achieve targets, as this is crucial for the Account Manager role.
✨Tip Number 4
Stay updated on current trends in the luxury fragrance market. Being knowledgeable about competitors and emerging trends will allow you to provide valuable insights during discussions, showcasing your commitment to the role and the brand.
We think you need these skills to ace Account Manager h Beauty - Silverburn Glasgow
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities of the Account Manager position at the House of Creed. Highlight your relevant experience in retail sales and management, particularly in the luxury fragrance or beauty sector.
Tailor Your CV: Customise your CV to reflect your leadership abilities and sales achievements. Include specific examples of how you've driven sales and managed teams effectively in previous roles, especially in luxury environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury products and your understanding of the Creed brand. Mention your knowledge of fragrances and how you can contribute to the team’s success at H Beauty Silverburn.
Showcase Your Customer Service Skills: In your application, emphasise your commitment to delivering exceptional customer service. Provide examples of how you've created memorable experiences for customers and fostered brand loyalty in past positions.
How to prepare for a job interview at HOUSE OF CREED
✨Know Your Fragrances
Make sure you have a solid understanding of Creed's fragrance offerings. Familiarise yourself with the key ingredients, scent profiles, and what makes each fragrance unique. This knowledge will not only impress your interviewers but also demonstrate your passion for luxury products.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership abilities. Discuss how you've motivated teams in the past, resolved conflicts, or trained new staff. The role requires strong team management, so showcasing your experience in this area will be crucial.
✨Demonstrate Sales Acumen
Be ready to discuss your track record in achieving sales targets. Share specific examples of how you've driven sales in previous roles, particularly in the luxury sector. This will show that you understand the importance of sales excellence in the position.
✨Engage with Market Trends
Stay informed about current trends in the beauty and fragrance industry. Be prepared to discuss how these trends could impact the business and suggest innovative ideas for promotional activities. This shows that you're proactive and can contribute strategically to the brand's success.
